Temple Case Study - Vendor Neutral Managed Services Program

Temple Health: Vendor-Neutral Managed Services Program Revolutionizes Staffing Operations & Cost Management

Challenge In the midst of the COVID-19 pandemic, facing exacerbated uncertainty over staffing levels and allocations across its 1,020-bed academic health system, Temple Health sought to re-evaluate its staffing operations. Rising costs and staffing inconsistencies became a pressing reality, and without adequate detail on their situation, Temple’s main challenge was gaining clarity—pinpointing the root causes of less-than-optimal talent outcomes and turning them into opportunities. In July, 2020, Temple Health engaged AMN Healthcare to conduct an Enterprise Workforce Analysis , with the goal of creating a blueprint and actionable recommendations for evolving their workforce management. Our analysis uncovered key insights regarding Temple’s talent acquisition, talent utilization, and vendor management, which laid the foundation for a robust and customized solution.

All For One: Collaborative Analysis Drives a United Solution

The first phase of our strategic partnership with Temple Health was implementing an improved Vendor Management System (VMS) solution to centralize all facets of contingent labor operations. In May, 2021, working with their Vice President of Talent Acquisition, we leveraged workforce analysis data to partner Temple with our vendor-neutral Managed Services Program (MSP) , providing access to a vast vendor network and competitive rates for all of their contingent labor needs.

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