English Literature and Creative Writing

STUDENT SUPPORT

The Faculty has a dedicated Student Experience and Information team on hand, situated across both Singleton and Bay Campuses to provide professional, student-centred guidance and support across several key areas including:

Supporting students through Welcome Week and Induction

Organising student engagement activities and social events

Supporting with timetable queries

Guiding and processing change of circumstances requests, which include: suspensions of studies, programme transfers, and withdrawals Linking in with central support services to ensure students are effectively supported

Working closely with students and personal tutors

Supporting students through the University’s engagement monitoring process and following up to ensure that where students are facing challenges, the team can provide professional and bespoke support 1:1 meetings with students in person or online regarding personal or academic issues Supporting students who have extenuating circumstances via the formal process, for coursework, in class tests, online tests, exams, etc. Supporting students with disabilities, and connecting them with the University Disability Office

For more information about the support available to you visit: swansea.ac.uk/student-services

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