Personalize Customer Engagements Manage Customer Identity and Access Management Unify customer profiles and associate relationships at the individual or account level Enrich customer insights and operational intelligence with generative AI
Transform with Intelligent Customer Service Orchestrate seamlessly through chatbot, phone, chat, messaging apps, e-mail, and social channels Integrate to sales, commerce and marketing processes Accelerate service execution connecting to field service
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Strategic Priorities Attain your organization’s vision
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Optimize Business Operations
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Enable guided selling, intelligent forecasting and pipeline management capabilities Provide sales campaigns capabilities and performance management Optimize visits planning and overall sales effectiveness Transform with Sales Excellence
Enable Customer Self-Service Portals • Manage large volume of SKUs and complex product catalogues • Provide buyers with self- serve control over their organization, cost centers, spending limits, roles, and ordering • Provide online quoting and negotiation capabilities
Offer High-Value Services
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Optimize Business Operations
Sell Anything, Anytime, Anywhere
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