Chief Engineer Playbook to Success
• Clearly explain why decisions are made, especially assignments and corrective actions. • Use honesty and objectivity when discussing performance or property needs. • Encourage associates to speak up, ask questions, and oSer solutions. Benefit: Engineers understand the “why,” not just the “what,” leading to better ownership and buy-in. Developing Each Engineer Based on Skill & Career Path Great Chief Engineers identify strengths, weaknesses, and future opportunities for each team member. Development includes: • Creating skill profiles for each engineer (HVAC, electrical, plumbing, kitchen equipment, PM discipline, etc.)
• OSering training resources and hands-on practice • Setting personal development goals each quarter
• clearly identifying what Level 1, Level 2, ACE, or Chief-ready skill sets look like Benefit: You build a pipeline of ready internal candidates and reduce reliance on external hires. Conduct Regular 1-on-1 Coaching Meetings Scheduled one-on-ones help maintain accountability and provide private time for
coaching. Structure: 1. Lead with positive reinforcement
2. Discuss challenges or performance concerns 3. Identify training needs or misunderstandings
4. Set specific action items 5. End with two questions:
o “What do you need from me?” o “What can you take ownership of moving forward?”
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