EMPLOYEE ASSISTANCE PROGRAM (EAP)
AAPL provides all benefit eligible employees with access to the Employee Assistance Program (EAP) through LifeWorks! This program is available to all employees and their dependents within the household at NO COST!
Who will you speak with?
When utilizing the EAP you’ll be connected with a master’s level staff clinician for information, consultation, resources and referrals on a range of work-life issues. LifeWorks on-staff clinicians have a minimum of five years’ clinical experience, their on-staff legal consultants are JDs, and on-staff financial consultants have both clinical and financial consulting expertise.
How can you access the EAP?
By phone All calls are answered live by LifeWorks employees 24/7/365. Phone consultations are unlimited and available to employees, family members and anyone significant to the employee. In-Person Up to 3 face-to-face sessions per issue for assessment and short-term problem resolution. No limit to the number of issues per year. National network of licensed EAP counselors who perform face-to-face assessments and short term problem resolution sessions. All EAP providers possess a master’s degree or higher, state licensure, EAP experience and three years or more of clinical experience. Online and Video ( www.Lifeworks.com ) Chat functionality enables employees and their families to easily and conveniently connect with a LifeWorks consultant in a secure online conversation. For employees and their families who have location, disability or time challenges, LifeWorks offers video counseling through a HIPAA compliant, secure platform.
Mobile An app for mobile devices makes the LifeWorks.com site accessible from anywhere at any time for iPhone and Android users.
What can you contact LifeWorks about?
Emotional Well-Being , such as: Relationship issues, stress, coping with change, grief and loss, family and marital issues, adjustment disorder, depression, anxiety and domestic violence. Addiction and Recovery , on-staff Substance Abuse Specialists can help with: Drug and alcohol abuse, mandated referrals, eating disorders and gambling. They can also provide referrals to treatment centers, individual counseling, self-help groups and community resources. Financial Services , On-staff accredited Financial Consultants can provide consultations regarding: Credit management, home buying, mortgage/refinancing evaluation, retirement planning, 401(k) plan questions, basic estate planning and questions about tax planning and preparation. Legal Services , on-staff licensed attorneys who help participants: Understand their legal issues and identify alternative ways to resolve those issues. Free 30-minute consultation with an attorney in- person or by phone, per issue. 25% discount on services beyond initial consultation. Consultations regarding divorce, family matters, landlord/tenant and real estate, consumer credit concerns, criminal matters or debtor/creditor issues.
Parenting and Child Care Parenting skills, positive discipline, child development, safety, becoming a parent and special needs issues.
Resources for Older Adults Caring for elders, as well as transition to retirement, the aging process, caregiver support, federally funded programs such as Medicare and Medicaid, long distance caregiving and communicating with an older relative.
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