Personal Property Taxes Frequently Asked Questions
Call the Treasurer ’ s Office if you have any questions regarding payments or payment plans at (540) 672 - 2656.
If your tax bill has delinquencies highlighted in yellow, that amount has been turned over to a collections agency. Please call Taxing Authority Consulting Services, P.C. at (804) 545 - 2500 to make a payment agreement or pay in full before we can take the current amount due. Call the Commissioner of the Revenue ’ s Office for questions regarding the assessment (valuation), items listed on the bill, items missing, or if you need an address change at (540) 672 - 4441.
Q.
Can I make a payment agreement? Q.
Q.
How do I remove an item on my tax bill?
Can I write one check for multiple bills?
Yes, we will make a payment agreement with you. Just know that agreements do not eliminate the penalty or interest on the balance that is owed after the due date. It does however eliminate the collections actions such as tax liens and DMV stop. It will not eliminate the withholding of the state refund. A.
Can I prepay my taxes? Q. Yes, you can prepay your taxes and as much as you would like. You would send payment in stating it is a prepayment for either Personal Property or Real Estate taxes. If you are prepaying Personal Property, please indicate the PPID from your prior year ’ s bill. Just know that the Treasurer ’ s Office will not know how much your bill will be until they are loaded into the system by the Commissioner of the Revenue ’ s Office. A. the calendar year on the tax bill. If you owned it January 1, then you would pay for the whole year, we do not pro - rate. If you purchased a vehicle after January 1 of the calendar year, then you would not be taxed on that item until the next billing cycle. If you did have a vehicle as of January 1 and it is not listed or if there is an item listed on your bill and you disposed of it before January 1 of the calendar year, please call the Commissioner of Revenue ’ s Office at (540) 672 - 4441 to discuss. A. First, County assesses what is registered with DMV as of January 1 of Orange
Yes, you can but we ask you enclose all stubs in the check to ensure that the payment is properly applied.
A.
Q.
Do you accept postmark for on time payments? Yes, we do. Please be aware that we must legally go by the postmark the post office stamps on the bill. To help
ensure that the envelope is postmarked by the due date, please mail early. If you are waiting until a few days before the due date, please hand deliver the envelope to the post office and have them hand stamp it. A.
Q.
Why does the top of my bill have one address and the bottom have another?
Bills are ran through the National Change of Address system with the post office, if there is a new address on file, the top portion of the bill is changed and mailed to that address. This is a requirement of the post office. The bottom portion of the bill reflects the address that is in the County ’ s system. For your address to be changed, please fill out the back of the stub and return it with payment. The Treasurer ’ s Office will forward the change to the Commissioner of the Revenue ’ s Office or you can contact the Commissioner directly at (540) 672 - 4441. A.
Q.
Why have I not received my bill?
Call the Treasurer's Office at (540) 672 - 2656 and we can print another bill and mail it out. You can always check the website for the amounts due and to pay. Once the bills are uploaded to the system by the Commissioner of the Revenue ’ s Office, the Treasurer ’ s Office aims to mail the bills at least 30 days prior to the due date. Once bills are mailed, we issue a press release, post on the County ’ s social media sites, website and/or local newspaper. You can also receive alerts by signing up on the County ’ s website at www.orangecountyva.gov. A.
For issues with items circled in yellow:
For issues with items circled in green:
Contact the Treasurer's Office at (540) 672 - 2656.
Contact the Commissioner of the Revenue ’ s Office at (540) 672 - 4441.
Page 5 | October, 2022
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