CareGuide is available with the following ManhattanLife Products: Affordable Choice; Accident; Cancer Care Plus; Critical Illness; Hospital Indemnity
Your Healthcare Cost DEFENSE TEAM. CareGuide is your unmatched partner for healthcare cost savings and helps prevent overpaying or going broke from inflated healthcare bills.
(469) 902–2267 One Number. Full Service.
PRE-CARE GUIDANCE
Never overpay for healthcare again. We help millions save billions by combining innovative tools with expert advocacy. CareGuide is part of the ManhattanLife customer experience, meaning you do not pay any additional fees for CareGuide’s pre- care and post-care services. And because CareGuide is not an insurance policy or affiliated/serviced by any insurance carrier, you know we are independently dedicated to your benefit!
Needing care outside of your network? Call CareGuide! When your doctor recommends a procedure, test, or prescription, and you need to find the most affordable provider outside the First Health Network, CareGuide’s expert navigation team will help you secure affordable, local prices for healthcare costs. This includes: outpatient surgery, labs, bloodwork, testing, and numerous other medical procedures.
POST-CARE SERVICES
Have a hospital bill you can’t afford? Call CareGuide! Hospital Bill Eraser uses three steps to save millions on hospital balance bills across the United States: We leverage Section 501(r) financial assistance at over 5,000 community hospitals. A line-by-line review of medical bills for errors and fraud. We apply proprietary price transparency tech to determine the appropriate price for care. We also help members secure affordable prescriptions and durable medical equipment.
Contact us today to see how CareGuide can help. 469.902.2267 | MEMBERS@CGASAVES.COM
The Boring Stuff: CareGuide is a benefits advocacy service. CareGuide is not an insurance policy and is not affiliated or serviced by any insurance carrier. The information presented here is for illustrative purposes only. All savings examples are demonstrative and no savings are guaranteed. The use of any particular advocacy service offered will vary from case to case, along with the results, possibly resulting in more favorable, less favorable, or the same outcomes than as described herein. Regardless of the services provided and outcomes, you are always personally responsible for your own medical bills, any tax benefits resulting from the services, and any necessary reporting to employers/carriers/providers.
(469) 902–2267 One Number. Full Service.
FAQ for ManhattanLife Members
CareGuide is available with the following ManhattanLife Products: Affordable Choice; Accident; Cancer Care Plus; Critical Illness; Hospital Indemnity
PRE-CARE GUIDANCE
When should I call CareGuide? Call CareGuide when you need to find affordable care outside your product’s available network or ancillary vendors. Where do I first see what’s available through ManhattanLife? See your Ancillary Services booklet from ManhattanLife to determine what medical providers are available (e.g., First Health Network, Green Imaging, etc.). The Ancillary Services booklet is in your Welcome Kit and available via your Client Portal (https://clients.manhattanlife.com). What kind of medical services does CareGuide help find outside my network? Outpatient surgery centers, labs, imaging, bloodwork, routine procedures, etc.
POST-CARE SERVICES
When should I call CareGuide about Hospital Bill Eraser? Call when you receive a bill that you’re responsible for. Not sure when that is? Call us to check! Examples include: when your claim is denied; when your carrier has paid all it will pay, but there is a balance leftover for you to pay; if your bills are not covered by your health plan. Does my hospital bill have to be a certain dollar amount? CareGuide will be able to provide its services only for medical bills over $2,500. If you’re unsure whether the bills qualify because of multiple stays or visits, contact our team and we can talk through it with you. I’ve called in to my advocate, but I forgot how to submit my bills to CareGuide--what do I do? Easy! Use the following link to access our secure upload portal: www.cgasaves.com/manhattanlifemembers
Contact us today to see how CareGuide can help. 469.902.2267 | MEMBERS@CGASAVES.COM
The Boring Stuff: CareGuide is a benefits advocacy service. CareGuide is not an insurance policy and is not affiliated or serviced by any insurance carrier. The information presented here is for illustrative purposes only. All savings examples are demonstrative and no savings are guaranteed. The use of any particular advocacy service offered will vary from case to case, along with the results, possibly resulting in more favorable, less favorable, or the same outcomes than as described herein. Regardless of the services provided and outcomes, you are always personally responsible for your own medical bills, any tax benefits resulting from the services, and any necessary reporting to employers/carriers/providers.
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