Important Tips • Act quickly! When something has been spilled, take steps immediately to rectify it. • Use the Spotting Chart to identify the stain • For liquid spills, remove as much as possible by blotting/absorbing with a sponge or towel, or with a wet vacuum cleaner. Always work from the outside towards the centre then proceed with a specified treatment for the remaining stain. • For semi-solid spots, remove as much surface material using a spoon, dull knife scraper. Always work from the outside toward the centre. Wipe up any remaining excess with a dry towel. Proceed with the specified treatment method for the remaining stain. Remember: it is important to remove as much residue as possible before any chemicals are introduced. • For dry soil stains (sand, soot, etc.) remove as much of the spot as possible using a vacuum cleaner. • Though tempting, when applying a spotting solution, do not over-apply. This can result in premature re-soiling. EC recommends applying the spotting solution to a cloth first rather than directly onto the carpet. • Always pre-test a spotting solution in an inconspicuous location before using it. Check for dye and fabric stability. • Though it may be instinctive to do so, never scrub or rub aggressively. Blot or dab the area affected in each direction to remove as much contamination as possible. On completion, reset the pile in the same direction as the immediate surrounding pile.
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