AHN NJ Iss. #4-2018

www.AssociationHelpNow.com Issue 4, 2018 AssociationHelpNow Resources for Community Associations and the Businesses & Professionals who serve them. ™ NEW JERSEY Read by New Jersey HOA Board Members and Managers

Dealing with Residents Who Have Alzheimer’s or Dementia By Alyssa Gautieri

HOA QUALIFIED MANAGEMENT COMPANIES

“...an association should become

involved if an action or issue is potentially dangerous for the individual ... or to other residents...”

Somerset Management Group

Using Best Email Practices Within Your Community Association By Sherri Hall

ACCOUNTANTS: Wilkin & Guttenplan, P.C..................... 18 ATTORNEYS: Ansell Grimm & Aaron, PC...................5 Becker..................................................7 Griffin Alexander, PC.......................... 19 Stark & Stark........................................3 BUILDERS/CONSTRUCTION: Add-Ventures Building Services...........8 CONDOMINIUM PROJECT APPROVAL CONSULTANTS: Project Support Services.................... 18 ENGINEERS: DW Smith Associates, LLC..................6 The Falcon Group.............................. 14 FWH Associates, PA.......................... 17 O&S Associates................................. 12 FINANCIAL ADVISORS/ INVESTMENT FIRMS: Morgan Stanley....................................9 neighbor has been exhibiting strange behavior — such as leaving groceries in the hallway hours after returning home and forgetting residents’ names dur- ing small talk. One day while sitting in their unit, the resident begins to smell gas. They walk over to the neighbor’s unit, A friendly resident within a condominium has be- gun to notice that one

GUTTERS & GUTTER CLEANING: Gutter Master..................................... 16 INSURANCE: USI Insurance Services...........................3 Community Association Underwriters...19 Mackoul & Associates, Inc.....................11 NFP Property & Casualty.........................4 LENDERS: Mutual of Omaha Bank, Community Association Banking/CondoCerts...... 13 National Cooperative Bank.....................15 PROPERTY MANAGEMENT: ABDM Property Management............. 18 Access Property Management............ 12 Associa............................................... 17 Cervelli Management.......................... 10 Diversified Property Management, Inc.....6 Executive Property Management........ 13 mem property management................. 2 Premier Management Associates......... 5 Prime Management, Inc., AAMC.......... 6 RCP Management Company, AAMC, and notice the door was left un- locked. As they slowly open the door, the smell intensifies. With worry, they quickly alert man- agement. What happens next? For residentswithAlzheimer’s or dementia, it is not uncom- mon for potentially dangerous situations to arise. At what point does an association have a legal responsibility to intervene? In order to address such situ-

AMO.....................................................11 RMG - Regency Management Group, AAMC........................................................4 Somerset Management Group........... 13 Taylor Management Company............ 15 Towne & Country Management............ 7 PUBLIC ADJUSTER: M. Miller & Son...................................... 8 RECONSTRUCTION/ RESTORATION: Accurate Reconstruction........................16 Regal Restoration...................................10 ROOFING/SIDING/WINDOWS: Add-Ventures Building Services..............8 According to Ramsey, an as- sociation should become in- volved if an action or issue is potentially dangerous for the individual with Alzheimer’s or dementia, or to other resi- CONTINUES ON PAGE 19. ations, we spoke with J. David Ramsey, attorney for Becker & Poliakoff, LLP, to discuss the best practices for dealing with residentswho haveAlzheimer’s or dementia.

W ith email often be- ing the primary method of commu- nication today, it’s important for community association board members and property managers to stay informed of best practices when it comes to email transmissions. If a lawsuit arises, related emails may need to be disclosed and therefore, associations must be aware of proper protocol. We spoke to Attorney Sara A. Austin of Austin Law Firm LLC in York, Pennsylvania to gain some insight into these best practices regarding asso- ciation emails. According to Austin, law- suits can occur for any reason, such as issues from when the developer turned over con- trol to the owners, concerns regarding the enforcement of covenants, problems with a specific vendor, threatening behavior and more. “And in these cases, there are so many ways emails could be rele- vant,” she explained. Austin noted that there are no laws in place that protect board

CONTINUES ON PAGE 18. In addition, personal infor- mation found within emails should also be kept private in the event of a lawsuit. Austin explained that in Pennsylvania, the Public Access Policy re- quires that certain confidential information be redacted or not disclosed at all. members and property manag- ers from disclosing emails in the event of a lawsuit. But, even though there are no laws, that doesn’t mean certain emails should be disclosed. Emails that are relevant to the lawsuit are the only ones that should be disclosed. “Emails that are to- tally irrelevant should be kept private,” said Austin. property managers from disclosing emails in the event of a lawsuit.” “...there are no laws in place that protect board members and

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