Guest Engagement Score Shangri-La Qaryat Al Beri, Abu Dhabi
OVERALL EXPERIENCE
LIKELIHOOD TO RECOMMEND
FULFILLMENT
TARGET: 91.3 % SCORE: 91.47%
TARGET : 9.03% SCORE : 9.00%
TARGET : 86% SCORE : 88.64%
PROBLEM HANDLING
PROBLEM FREE
SERVICE ATTENTIVENESS
TARGET : 89.0% SCORE : 90.31%
TARGET : 68.7% SCORE : 69.12%
TARGET : 73% SCORE :74.12%
Data as of June 2023 YTD
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