NURSE LEADERS SURVEY
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In Their Own Words Nurse leaders were asked what they would like other healthcare professionals and administrators to know about the role of nurse leaders. Selected responses representing various viewpoints are included below.
A CNO must be well rounded in all aspects of the facility. CNO must think outside the box and find ways to maintain a census and reliable staff.
The CNO role is integral in establishing culture of nursing at the facility. Nurses need to feel valued and supported to truly engage and embrace their role in patient care, patient safety, and quality.
It is a no-win role. No one is ever happy with you.
It is a rewarding role with many challenging tasks and many responsibilities. This role is involved in multiple aspects of healthcare and requires an extensive knowledge base of the healthcare industry.
It is expansive, overwhelming, and all-encompassing.
It is imperative that the CNO/CNE have a voice at the table where all decisions are made. As nursing continues to be the largest workforce in hospitals, nursing must have input into decisions that impact patients, providers, and the nursing workforce.
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It is like drinking out of a fire hydrant with high volumes and workforce gaps!
It is one of the most difficult jobs in the entire hospital! You have to be a liaison between nursing, medical services, housekeeping, engineering, grounds, nutrition, social work, physical therapy, finance, supply chain, patients, their families all while keeping your bosses happy and making sure everything on THEIR agenda is accomplished in addition to yours. However, with dedication and commitment, seeing positive changes in patient care and in your employees, makes it all worth it. The opportunity is one that will help you grow as a nurse, as a leader, and as a human being.
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