NURSE LEADERS SURVEY
About half of nurse leaders (48%) said they use virtual interview platforms to enhance their hiring and scheduling process. These platforms use online technology to streamline the nurse hiring process, obviating the need for time-consuming and expensive on-site interviews. Forty-seven percent of nurse leaders indicated they use online platforms to streamline the onboarding and orientation process. Often, these platforms can reduce onboarding and orientation times from weeks to days. More than one-third of nurse leaders (34%) said they use scheduling apps that allow nurses to exert more control of their own schedules. Apps such as the one developed by AMN Healthcare (known as Passport), use artificial intelligence to guide nurses through the hospital’s shift schedule, empowering them to make more decisions about when and where they will work. Like internal float pools, these apps provide an additional level of nurse staffing flexibility and can increase nurse satisfaction and retention rates. Most Useful Methods When asked with of these methods are the most useful, 31% of nurse leaders indicated that internal float pools are extremely useful, 29% said virtual interviews are extremely useful and 23% said nurse scheduling apps are extremely useful. However, the great majority of nurse leaders rated all the tools they are using to enhance the hiring and scheduling process as at least somewhat useful. Only 7% rated internal float pools as being only slightly or not at all useful, while only 10% rated virtual interview platforms and nurse scheduling apps to be only slightly or not at all useful. The survey therefore suggests that while nurse staffing remains a serious challenge, the various methods nurse leaders are using to enhance their hiring and scheduling processes are at least somewhat useful and sometimes extremely useful. Nurse Workforce Management and Support Services Nurse leaders were asked which nurse workforce management and support resources their facilities se. Close to half (47%) indicated their facilities use medical translation and interpretation services. These services provide linguistically and culturally trained interpreters who facilitate provider/patient encounters, typically by telephone or over virtual platforms. These services can save nurse and other providers time and contribute to positive patient outcomes, which can in turn may increase nurse job satisfaction and retention. Forty-two percent of nurse leaders said their facilities use telehealth, which also can save nurse and other provider time by more efficiently bringing providers to patients. About one-third of nurse leaders (34%) said their facilities use vendor management systems (VMS). These systems are designed to bring multiple nurse staffing providers under one point of contact for staff planning, scheduling, and billing, potentially increasing efficiencies while reducing costs.
26
Made with FlippingBook. PDF to flipbook with ease