Kenneth Woo DDS - March 2020

Growing Into Dentistry

WOO’S NEWS

DENTAL ASSISTANT TIFFANY PHUNG HIGHLIGHTS HER 16-YEAR CAREER!

MARCH 2020 mybestdentalcare.com

When I first started working at Woo Wang Dental, it had a different name, and the young Dr. Edmond Woo was still in high school. I can remember him frequently coming by the office and saying hello to us. He was such a polite young man.

very busy passing instruments but hardly uttering a word. The doctor can just raise his eyesight or his finger, and the assistant will do the next step! Unlike some other offices where people communicate loudly or even yell down the hallway, you guys are like dancers doing the tango, and before we know it, the procedure is done!" Comments like this make the work I do every day worth it. I’ve been a witness to the way dentistry can change lives. I can still see the large tears rolling out of the eyes of a patient whose smile had been crooked and yellowed. When Dr. Woo handed her the mirror after a successful procedure to correct the function and look of her teeth, her reaction was instantaneous and beautiful. We all felt how much this new smile meant to her. Moreover, as I learned, I found dentistry to be very interesting and exciting. Of course, my team makes it easy, too! For some reason, Dr. Woo’s office attracts some really wonderful people to work with. We’re like one big family, and I enjoy working with them. They offer feedback and advice behind closed doors but openly praise and show their gratitude to us in a group setting. It’s this balance that is so encouraging for my team. I’ve noticed that one of the powerful parts of working here is our leadership. Dr. K. Woo worked hard to get the practice to where it is today, and Dr. E. Woo and Dr. Wang continue to help it improve. They are all leading us into this new world of technological advancements, including cone-beam imaging, digital X-rays, paperless charts, and improved restoration design and creation equipment. Our leaders are so invested in finding new technology that will help patients! After 16 years in this industry, I’m so excited to continue watching this practice grow and see it take on new opportunities for advancement. Every day I spend with my work family changing the lives of patients is another day well spent. Thank you, Dr. K. Woo, for this opportunity and a special thank- you to the patients who I’ve been able to help over the years. Serving you has been a pleasure.

17 Firstfield Rd. Gaithersburg, MD 20878 240.683.3833 3704 Perry Ave. Kensington, MD 20895 301.933.1833 2 Locations

And before we knew it, he became a dentist, too — just like his dad!

Today, Dr. E. Woo and his dad, Dr. Kenneth Woo, and Dr. Hokai Wang lead our teams at Woo Wang Dental. I am so happy that Dr. E. Woo and Dr. Wang joined the practice because they are so full of energy and excitement. But I have Dr. K. Woo to thank for the opportunity I have to see the practice grow.

When I was first recommended to interview with Dr. K. Woo’s team more than 16 years ago, I had no dental knowledge, but I knew this was a special place to work. I was told the employees seemed happy working here and the boss was very kind. When I went in for the interview, I promised to work hard and learn all I could about dentistry to fulfill the open dental assistant position.

Sixteen years later, I’m so grateful he agreed to take a chance on me. Dr. K. Woo actually taught me everything from scratch! He was so patient, and my coworkers were helpful, too. Today, I have a lot of training and experience under my belt, thanks in no small part

to Dr. K. Woo’s patience and guidance. I credit his work to a compliment the assistants and I all received once!

"UNLIKE SOME OTHER OFFICES WHERE PEOPLE COMMUNICATE LOUDLY OR EVEN YELL DOWN THE HALLWAY, YOU GUYS ARE LIKE DANCERS DOING THE TANGO, AND BEFORE WE KNOW IT, THE PROCEDURE IS DONE!"

“You guys are incredible,” the

patient said. “It was enjoyable watching you work. You both were

–Tiffany Phung

mybestdentalcare.com •

1 240.683.3833

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