In the news
127,000 mortgage holidays still in place Recent figures show that 127,000 mortgage holidays were still in place in mid-November. This is a signifi - cant reduction since June, when over 1.8million people were deferring pay - ments as a result of the pandemic, with analysis showing that 89% of customers who took the mortgage holidays have now returned to making repayments.
assessing customers’ abilities to pay their mortgages, and lenders with an infrastructure capable of assessing individual circumstances are proving better equipped to provide help as and when needed. The FCA’s 6 month extension of the mortgage holiday scheme was a welcome relief for those worst hit by the economic crisis caused by the pandem - ic, but customers are urged to contact their lender directly to discuss their options and receive tailored support. Managing Director of Personal Finance at UK Finance, Eric Leenders, said: “The banking and finance industry remains committed to helping customers get through these challenging times. Mil - lions of people struggling with Covid-re- lated income shocks have been sup - ported through payment deferrals, and lenders will ensure customers continue to receive the help they need.”
Whilst this is good news for the mort- gage payers who are now able to return to regular repayments, thus implying their finances are more stable than during the peak of the pandemic, the number of mortgage holidays that have remained in place suggests some cus - tomers are still facing difficulties. Whilst the volume of payment deferrals has reduced, mortgage lenders have adapted to now providing more tai- lored support for homeowners facing financial difficulties. Factors such as affordability now play a larger role in
New Business Analyst joins the LendingMetrics team
Carl Zimmerman joins the team as Business Analyst Following increased growth, Lending - Metrics decided to add another Busi - ness Analyst to the team. The company welcomes Carl Zimmerman, an expe - rienced senior credit manager with a history of working in the financial ser - vices industry.
decision engines, which will be deployed into their Auto Decision Platform (ADP) or internal systems. The role plays an integral part in the on-boarding of new clients and ongoing support for existing clients.
About the appointment, Head of Oper - ations Paul Brown commented: “We’re pleased to welcome Carl to the team and look forward to seeing the Busi - ness Analyst department grow.”
Carl, who recently relocated from Cape Town in South Africa, brings to the company a wealth of experience in credit, collections and recoveries. He enjoys longboard surfing and joins the company at our UK head office. As a Business Analyst, Carl will work closely with clients to design tailored
Business Analyst Carl Zimmerman
04 | Metrics Monthly
November 2020 | UK Edition
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