A Primer on Managed Care: Multiple Chronic Conditions

These successes and the abundance of new care delivery opportunities argue strongly for broadening the healthcare team to include CBOs, and to use health coaches and pharmacists to address individual-level social and behavioral determinants of health and improve medication safety. By adopting these evidence-based and proven models, CBOs, in collaboration with pharmacists, healthcare providers, and payers,

can finally, and sustainably, move forward and jointly provide true person-centered care to Medicare and Medicaid beneficiaries having multiple chronic conditions. June Simmons, M.S.W., is founding president and CEO of the Partners in Care Foundation in San Fernando, California. Sandy Atkins, M.P.A., is vice president, Strategic Initiatives, for the Partners in Care Foundation.

References AHRQ Innovation Exchange. 2010. “Care Managers Use Software- aided Medication Review Proto- col for Frail, Community-dwelling Seniors, Leading to More Appro- priate Medication Use.” tinyurl. com/yays2ntu. Retrieved October 18, 2018.

Econometrica, Inc., and Math- ematica Policy Research. 2017. Final Evaluation Report. Evalua- tion of the Community-based Care Transitions Program . yayy686n. Retrieved October 18, 2018.

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