CUSTOMER SATISFACTION POLICY
Oregon ® Limited Warranty – Replacement Parts At Oregon Tool, our goal is help you get the job done right with outstanding products that perform to your full satisfaction. Oregon Tool, Inc. warrants its products to be free from defects in materials and workmanship for as long as it is owned by the original retail purchaser. If for any reason, you are not satisfied with our products, please let us know. Our contact information is listed below. LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPLACEMENT PARTS AT THE OPTION OF YOUR OREGON ® DISTRIBUTOR AND OREGON TOOL, INC. PLEASE CONTACT YOUR OREGON ® DISTRIBUTOR OR US DIRECTLY. OREGON ® PRODUCTS ARE NOT WARRANTED AGAINST NORMAL WEAR AND TEAR, USER ABUSE, IMPROPER MAINTENANCE OR IMPROPER REPAIR. REPLACEMENT OF DEFECTIVE PRODUCT IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY AND ANY APPLICABLE IMPLIED WARRANTY. THE REPLACEMENT WILL BE UNDERTAKEN AS SOON AS REASONABLY POSSIBLE AFTER RECEIPT OF THE DEFECTIVE PRODUCT. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT IS LIMITED TO THE DURATION AND SCOPE OF THIS EXPRESS WARRANTY. OREGON TOOL, INC. SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR DO NOT ALLOW THE EXCLUSION OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES THE ORIGINAL OWNER SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. You Have Additional OEM Warranty Protection If an original equipment manufacturer (OEM) declines to honor their written warranty solely because you purchased and used Oregon® replacement parts in the OEM’s product, please read on. Oregon Tool will allow you to substitute the rights and remedies provided to you under the OEM’s written warranty for this express limited warranty. Here’s how it works: Send us a written confirmation—from the OEM—that states that the OEM has refused to honor the OEM written warranty solely because you purchased and used Oregon ® replacement parts in the OEM’s product. We are here to help.
You Can Reach Us Several Ways We’re here to take your calls between 7:30 a.m. and 4:00 p.m. (Pacific Time) Monday through Friday. Our phone number is 800-223-5168.
Or, write to us at:
Technical Services Department, Oregon Tool, Inc. P.O. Box 22127 Portland, Oregon 97269-2127 You can also visit our website at OregonProducts.com. Use the “Dealer/Distributor” links.
©2025 Oregon Tool, Inc. This catalog, photographs, images, and content are the exclusive copyrighted work of Oregon Tool, Inc. and may not be duplicated in whole or in part without the company’s express written authorization. Pricing and specifications subject to change without notice. All rights reserved. AdvanceCut®, BioTrim®, Carlton®, Chamfer Chisel™, Color ID™, ControlCut®, Double Guard®, EXtend Split™, Fusion®, G3™, G5™, G6®, Gator Mulcher®, Gator®, Gatorhead™, Gatorline®, Guard Mate™, Intenz™, Jet-Fit®, Lightning Load®, Low Profile®, LubriTec™, Magnum Edger®, Magnum Gatorline®, Micro Chisel®, Oregon®, Power Match®, Power Mate®, Power Now®, PowerCut®, PowerNow™, PowerSharp®, Pro Spur™, Pro-Am®, Pro-Lite®, RipCut™, Sculptor™, Sharpens On the Saw, On the Job, In Seconds™, SpeedCut™, SpeedCut™ Nano, SpeedLoad™, SuperTwist®, Sure Sharp®, VersaCut™, Windsor®, and Xtended Cutting Length™ are trademarks of Oregon Tool, Inc. in the United States and/or in other countries. All other marks are property of their respective owners. Oregon Tool, Inc. is not affiliated or associated with any listed third party trademarks.
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