Financial Information / Assistance
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Financial Arrangements DCH Rehabilitation services are billed to most commercial insurance providers, traditional and managed Medicaid. Financial counseling is available to assist the family in investigating all options for coverage of medically necessary rehabilitation services. • Prompt Payment Discounts for Self Pay Patients: If evaluations and treatment are not authorized by insurance providers or if no coverage is found through the financial counseling process, DCH has a standardized process for administering prompt pay discounts to self pay patients; this policy is consistent with Driscoll Children’s Hospital Mission, Vision and Values to offer services to all patients, regardless of the ability to pay. • Prompt Payment Discounts for the Insured Patient: In addition to the prompt payment discount for the self pay patient, DCH continues to meet the needs of the community we serve by offering a prompt pay discount for the insured as allowed by the individual commercial plans. For all out-of-pocket expenses that are incurred by DCH patients, payment within 30 days results in a significant financial discount. Private Insurance/Medicaid/Medicare The hospital will bill your insurance carrier on your behalf. We will need a copy of your insurance card in order to provide this service to you. Your insurance is only obligated to pay for charges covered under your benefit plan, and you are responsible to pay for services not covered by your insurance. It is important that you understand your health insurance benefits and any requirements, such as pre- authorization and covered services. This will help you minimize your out-of-pocket expenses. Please contact your insurance plan representative or employer for specific information. For parents with newborns, it is important that you contact your employer to complete insurance enrollment forms for your child within 30 days of the baby’s birth to ensure payment from your insurance company. Unless you have completed enrollment within 30 days, your child’s coverage will end thereafter, and you will be responsible for payment. Financial Counselors Financial Counselors are available Monday – Friday, 8:00 a.m. – 4:30 p.m . Financial counselors can help explore other financial assistance programs that may be available such as CHIP, Medicaid, CSHCN, Disability, Chronically Ill and Disabled Children, etc. Call (361) 694-4919 . In an effort to provide faster service, the Texas Department of Health and Human Services has provided a Medicaid specialist here on site that can help you with the application process and answer questions you may have about the Medicaid program. Call (361) 694-4758.
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