eNewsletter: April - July 2023

#GuestEngagementProgram

Likelihood to recommend

Overall Staying Experience

Target: 9.29

Target: 94%

Score: 9.14

Score: 93.34%

Problem Free

Problem Handling

Target: 73%

Target: 73.89%

Score: 75.48%

Score: 67.18%

Service Attentiveness

Fulfillment of Preference

Target: 89%

Target: 86%

Score: 92.67%

Score: 86.08%

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