#eLearningSection
Shangri - La F&B AFBI Record Form Completion Tutorial Guide
This Module is developed for the Hygiene Managers, Hygiene Specialists, SFS team members, Frontline colleagues and F&B service colleagues to learn how to fill in the Shangri - La F&B AFBI Report Form in a standardized manner.
Guestpedia: Food & Beverage Module
“ Guestpedia ” is a platform that centralizes information about guest preferences by gathering data from historical transactions, observations from colleagues, and online information. It also provides suggestions to obsess over customer experience and capture our customers ’ mindshare , time share and wallet share.
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