West London Zone - People & Culture Business Manager

People and Culture Business Partner

Candidate information pack

Why we exist

We work in West London - an area of deep inequality where 1 in 5children and young people aren’t getting the support they need to thrive. In our community, the existing support systems are not easily able to flex to the needs of individual children. Organisations often work in isolation and are not always able to work with those who could benefit from their help the most. West London Zone was inspired by the world’s first ‘children’s zone’ – the ground-breaking Harlem Children’s Zone (HCZ), later rolled out across 20 US states as President Obama’s ‘Promise Neighbourhoods’ programme. One of our founders visited Harlem Children’s Zone in 2011.

We have grown fast and had a positive impact in our community over the last five years. We have an ambitious future 5-year strategy focused on expanding and deepening our presence in our Zone and building our evidence of impact, as well as a strategy to test our approach outside of London from 2024. Our ultimate aim is to affect system wide transformation in how early, action with children and families is delivered across the country.

What we do

• We harness the collective power of the West London community, joining up the right support and opportunities for children at the right time. • We partner with schools and charities working locally, sharing our knowledge and insight, bringing together the whole community - government, charities, schools, families and funders - to work together to support each child. • By doing this, we ensure everyone in the community is working towards a common end goal. As part of a vibrant community, we bring together the best of what is already available locally as well as finding and funding other charities to deliver programmes locally to West London Zone children and young people. • Our research shows that there are 12,000 children and young people currently living in our community that need additional support. Without it, they are more likely to face challenges in later life, including unemployment, social isolation, and poor mental and emotional health. • We help children and young people build the relationships and skills they need to get on track Socially, Emotionally and Academically. • We call this creating a SEA change

We believe that by targeting these key areas of development we can empower children to fulfil their potential.

Our Values

About the Role

The purpose of this role is to lead West London Zone’s HR function, to ensure the delivery of a proactive and inclusive HR service to support our fast-growing charity to enable us recruit, retain and develop the best talents needed to deliver our vital work. The People and Culture Business Partner will play a key role in the delivery of the People and Culture strategy and will work closely with the People and Culture Director to ensure its success. This is a new role, which the post holder will have scope to shape themselves. You will lead initiatives across all areas of Human Resources to support West London Zone and Managers to build and develop high performing teams , with a focus on enriching employee experience . You will be a HR generalist who will have experience of key stakeholder relationships supporting them as a Human Resources Manager.

HR advice and business partnering • Advise stakeholders on employee relations situations (e.g., Redundancy, Grievance, Disciplinary, Investigations, Absence, Terms and Conditions, compliance with Employment Law etc.) • Lead on strategic initiatives such as the Workplace Wellbeing and Mental Health to support staff well-being and maintain a good staff retention rate • Work with the People and Culture Director on the development and implementation of HR, people and culture strategies and policies • Lead proactive stakeholder relationships that can support, develop, coach and challenge on best inclusive HR practices to maintain an effective workforce HR systems and organisational culture • Ensure that HR policies and procedures are kept up to date, compliant with legislation and relevant to the needs of WLZ, and in a form that is accessible to all staff • Oversee the management of the HRIS (Breathe HR) and develop the use of HR data and analytics so that it can be used to influence decision making for both operational and strategic decisions • Comply at all times with WLZ Data Protection policy and ensure HR records are maintained and destroyed in accordance with GDPR requirements Key responsibilities

Performance management and training processes •

Oversee the annual appraisal cycle, ensuring appraising managers and heads of teams are trained and supported with the process Establish a cross departmental framework for managing staff training and work with heads of teams to plan and implement staff training needs Establish a performance related pay review and co-ordinate the annual pay review process in conjunction with the People & Culture Director and closely monitor the external market to ensure WLZ pay rates remain competitive

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Recruitment and selection

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Ensure effective recruitment strategies and practices to enable WLZ to attract and retain the best talent Ensure that WLZ delivers on fair selection, and that the charity has the benefit of implementing current best practice on HR issue Ensure compliance with UK government immigration law regarding right to work and Disclosure and Barring Service (DBS) checks Recruitment and selection

Other

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Work with the People & Culture Officer to ensure all aspects of payroll are administered correctly and on time Oversight of WLZ internal communications and intranet (the Link) Active involvement with WLZ Equality, Diversity and Inclusion Group

About you

Desirable qualification

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CIPD qualification (at least level 5)

Evidence of continuing professional development

Knowledge, skills and experience

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Proven experience within a Human Resources position

Generalist knowledge of multiple HR disciplines (ER, pay & benefits, recruitment, training & development, UK employment law etc.) Experience of delivering a forward-thinking HR function which has positively impacted organisational performance and culture Self-starter and ability to lead change by influencing and supporting others Demonstrable commitment to the principles of equality, diversity and inclusion and the proven ability to apply and promote these in practice at work Demonstrable ability to effectively assess risks when making decisions and use discretion and judgement when dealing with sensitive issues

Proven experience giving advice on ERmatters

Experience of holding a position of substantial autonomy and accountability Confidence and ability to make authoritative and informed decisions Experience using a HRIS to record information, produce and analyse data An understanding of mission led organisations and impact led employees

To arrange a confidential conversation to discuss the opportunity in more depth, please contact Melanie Pye melanie.pye@mrgpeople.co.uk or Hayley Mintern hayley.mintern@mrgpeople.co.uk The Management Recruitment Group on 020 3962 9900. Applications should consist of a comprehensive CV and a covering letter. Applications should be sent melanie.pye@mrgpeople.co.uk

West London Zone is proud to be an Equal Opportunity Employer. It celebrates, supports, and thrives on equality and diversity for the benefit of its employees, its partners, and the communities that it works with.

Closing date Sunday 3 rd July

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