Our Guarantee We stand behind the workmanship and integrity of our products. Moore & Giles products are made with the highest standards and rigorous quality assurance in mind. Our products are guaranteed against manufacturing and material defects resulting from normal use. If a manufacturing defect does occur within one year of purchase, we will gladly exchange or repair the product. With time and use, leather will naturally age, deepen in color, and often scratch. We are advocates for this type of normal wear and aging and consider this an asset, not a flaw. The natural patina that develops as our leather is wearing in will make your purchase unique and one-of- a-kind. We might create the bags, but it is your use that truly makes them unique. To learn more about the inherent beauty and timeless appeal of our natural leathers, please visit our website. There you can also track our constantly evolving collection and locate a specialty retailer near you where you can experience the product and understand what makes Moore & Giles leather unique. Our Values We believe the Moore & Giles values are what inspire our leathers and influence our actions. Authenticity We celebrate the work of nature. Perfectly imperfect, each hide is unique. We are transparent about our partnerships and processes. Creativity We are constantly innovating color, texture and the tanning process. We offer one of the world’s widest ranges of leathers and strive to be a leader through our work and behaviors.
Shipping Free ground shipping on all orders in the Continental United States. Please visit our website for details. Free shipping does not apply to furniture. Our goal is to deliver your order as quickly as possible. Most orders are processed within 48 hours. Please allow 3–5 business days for standard shipping. All orders are shipped during normal business hours: Monday through Friday, 8AM–5PM EST. Overnight shipping is available on orders placed on business days before 10AM EST. For inquiries about Saturday delivery or international shipping details, please call 800.737.0168. Complimentary Return Policy (for Bags & Accessories Only) If you are not completely satisfied with your Moore & Giles purchase, you may return it for a full refund or exchange within 30-calendar days from the time of shipping. All returns must be unused and in their original condition. To generate a return and pre-paid label, follow the instructions listed in the ‘Thank You’ letter included with your shipment. You may also visit: mooreandgiles.com/returns for additional information. For furniture orders, please contact our Customer Care team for more information on making a return as some items may be final sale or require a re-stocking fee. All personalized and cleaning kit orders are FINAL SALE and not eligible for an exchange. Damaged Goods Policy Please notify us within 5 days of receipt if you have received damaged goods. We will gladly replace or refund your purchase. Personalization Please visit mooreandgiles.com to view personalization options on each item. All personalized orders are FINAL SALE . Gift Cards We offer gift cards in varying denominations. Order online or call customer service at 800.737.0168 to purchase a gift card. Humility We are honest about our leather and we believe leather is honest about itself. Our service and care for our customers, people and community is always the priority. Kindness We are thoughtful in our practices and the stewardship of our resources. We offer hospitality to each other and the community. We believe in fair relationships with our partners. Perseverance We know nothing worthwhile comes easy. We began during the Great Depression and are still on a journey to create products that will last beyond our lifetime and whose beauty gets better with age and time.
Mailing Address 1081 Tannery Row, Forest, VA 24551 • Fax: 434.846.1404 To sign up for email updates about our offerings, please visit mooreandgiles.com.
Special Thanks to The Clifton Inn and Alton Lane the-clifton.com | altonlane.com
BENED I CT WEEKEND BAG I N BROMPTON BROWN | $ 860
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