DiversifyRx - September 2023

START BILLING FOR YOUR TIME AND EFFORT WITH CLINICAL SERVICES How Clinical Services Can Transform Pharmacy Profitability

Clinical services have been a buzzword for pharmacies everywhere, and for good reason. Independent pharmacies are searching for a way to create profits that surpass simple product dispensing. With clinical services, you can start billing for cognitive services, and we highly urge our members to consider this non-PBM revenue seriously. Remote patient monitoring (RPM) and chronic care management (CCM) are the leading ways to get into clinical services and start billing for your time. This remote patient care often includes services that many pharmacies already offer! The difference is that you’re not billing for your time and efforts right now. These two types of clinical services are the most basic and easiest for independent pharmacies to start with, and we have all the resources to help you begin. We believe so strongly in the success of these programs that we offer extensive support for our members, including our monthly RPM and CCM coaching sessions. Our monthly group coaching calls are led by ValueCare Suite, which has all the tools to help pharmacies bill for remote care. We consider ValueCare Suite the best software platform for providing RPM and CCM services to your patients and local doctors. With their expertise, these monthly coaching calls are undoubtedly valuable to our members and bring unbeatable insight. Our members have successfully implemented RPM and CCM into their pharmacies after attending our summit, where we offer numerous resources, information, and mentor guidance. Due to these services, several members are now working with nearly 400–800 patients a month. Even more incredible is that some of our members’ pharmacies make anywhere from $5,000–$60,000 monthly with RPM and CCM programs! As we said before, pharmacies are often already doing many things they can bill for, but if you’re not set up for these programs, you can’t bill for them. With clinical services, you bill doctors monthly instead of insurance companies. When you provide services to their patients, these services are documented in the software, which generates billing

reports. These bills are then paid by doctors every billing cycle. In turn, you’re creating a profitable and predictable billing cycle! If you have 200 patients in this program, then you can rest assured you have those same 200 patients every month. The result is a reliable revenue stream with no PBMs in sight. We know how important it is to make money and receive this revenue consistently and not lose sleep over unanticipated delays. If you want to start implementing clinical services you can actually bill for, RPM and CCM are hands down the most accessible, rewarding, and profitable ways to do so. We also know these two programs work as a solid foundation to add more services such as behavioral health, transitions of care, remote therapeutic monitoring, and more. If you want to join our group coaching calls, sign up from the member dashboard: membership.diversifyrx.com/dashboard . These meetings will give you everything you need to get started!

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