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the whole process, but a dedicated team member can nurture and own it! They are responsible for this revenue and will accomplish the day-to-day tasks that improve it when they are accountable. You can assign this responsibility to one person or create a small team! It all depends on the size and needs of your particular pharmacy. When I owned a smaller pharmacy, I had only six team members and assigned one employee to focus on workers’ compensation revenue. They would post online, make signs, etc. If your team is larger, you can create
a team that can work together and implement a group strategy for success.
For maximum effort and dedication, I suggest you make a bonus available. It’s no secret employees work harder and smarter if they have a bonus on the line. So, ensure your team knows that they will receive a bonus when they reach a project milestone or success level. This bonus amount is up to you, but it should be enough to create an incentive for your employees to feel thoroughly motivated. Every pharmacy is different and may succeed more at one non-PBM revenue than others. You can schedule a call with our expert coaches to learn more about
potential strategies and determine which form fits your pharmacy. With one-on-one coaching, you can dive into the exact questions and concerns that may hold you back from this incredibly rewarding revenue opportunity.
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