YOUR MILDURA HEALTH
WHAT OUR MEMBERS ARE SAYING about us
MEMBER STORY
“Excellent fund to deal with and all claims and enquiries are made promptly. Staff are very friendly and know their product, with premiums and benefits far better than our friends’ health funds.” (Member feedback - Victoria) “You can go in and speak with a person in a family atmosphere. We are local and we like that the people we talk to at MHF are local; they understand our community and its needs. We also value how much MHF puts back into the community.” (Member feedback - Victoria)
– that’s our biggest thing – and for our dental care. Even though we are in Broken Hill, we use Tankard Dental and because MHF is affiliated with them, we find the check ups with them are cheaper. What does it mean to you and the Broken Hill community, to have a MHF office based locally? We really like that we have an office here in Broken Hill – it’s much better, and easier, to be able to talk to someone face-to-face about your cover and to ask any questions. The local office is definitely an added bonus, not just for my husband and I, but for the whole community. No other health fund has an office in Broken Hill. I know several people who have switched to Mildura Health Fund since the office opened here and that tells you everything – people like a personal service – it really does make a difference. What would you say to someone thinking about joining MHF? Definitely do it!
Maureen and her husband, both ‘born and bred’ in Broken Hill, have recently retired after working lives spanning over fifty years. Back in 2019, as they began to plan for life after work, they decided to become members of Mildura Health Fund, swapping over from Medibank Private. We decided to find out why. What made you leave your old health fund and join Mildura Health Fund? We’d had health cover with another fund, for many years but we were looking at what other options were available and discovered that MHF could offer us the best savings if we switched over from our existing health fund. Comparing the costs and the level of cover, moving over to MHF meant we would be covered for more than we had been previously, whilst also saving money. What benefits have you experienced since becoming a MHF member? We have noticed that we are getting more money back for our glasses
10 | SPRING/SUMMER NEWSLETTER 2024
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