YOUR MILDURA HEALTH
I really just enjoy coming to work; we have a beautiful new office, I have an extremely good relationship with my staff, other teams and managers and I love seeing our members. What would you say to someone wanting to start a career at Mildura Health Fund? You will not regret it. Becoming a part of this organisation has been one of the best decisions I have made in my working career. Mildura Health Fund is inclusive, accommodating, kind and understanding. No two days are the same. Tell us about the importance of being a member of Mildura Health Fund Being a member isn’t just about having cover, it is about being part of an organisation that cares about you, your health and your community, not just about your money. Mildura is only 2.5 hours from Swan Hill and the private hospital there can offer all the great services that Melbourne offers, with less travel and less hustle and bustle. I feel that the value of being part of a local Health Fund is unmeasurable. You get face-to-face service; you’re not waiting on the phone for hours and you get to speak to a real person.
Describe your current role I manage the staff in the Swan Hill office and all our day-to- day operations, including administration and claims. Part of my role is to also build relationships with our local businesses and members, ensuring they understand our core values and how to access our service in a way that’s appropriate for them. I am proud of my team and the safe and welcoming environment we have created for everyone who comes into our office. What are the most exciting parts of your role? For me, the thing I enjoy most is the engagement I have with our community, the conversations I have and the relationships I establish.
HEALTH AIDS, APPLIANCES AND PHARMACY
Did you know that as a Mildura Health Fund member holding an Extras policy, you can claim for health aids and appliances benefits? We have a range of aids that you can access, to help manage many ongoing and temporary conditions, including:
holding Five Star Extras (E1) and Mid Extras (A1) cover. Benefits include Non-Pharmaceutical Benefit Scheme (PBS) drugs and medicines dispensed by a pharmacist and vaccines, including those administered for travel, by a pharmacist or doctor. To be eligible, the items must be prescribed by your doctor, be a Schedule 4 or 8 item and not be a PBS subsidised prescription. The benefit paid is calculated after deducting the current general patient contribution as defined by the PBS.
• Blood Glucose Monitors • Blood Pressure Monitors • TENS Machines • Nebulisers • CPAP (Machine only) • Braces and Splints • CAM Boots • Artificial Limbs and Prothesis • Hearing Aids • Crutches • Walking Frames • Walking Sticks • Wigs • Compression Garments PHARMACY BENEFITS
To make a claim you will need an official pharmacy receipt that details:
NAME OF THE DRUG PRESCRIBED DATE OF SUPPLY
STRENGTH QUANTITY CONFIRMATION THAT THE MEDICATION IS NOT SUBSIDISED BY THE PBS PHARMACIST’S NAME, ADDRESS AND PRESCRIPTION NUMBER YOUR NAME AND ADDRESS
At Mildura Health Fund, we understand that costs can add up quickly, when you’re unwell and we are here to help. Another way we do that is by offering Pharmacy Benefits for members
SPRING/SUMMER NEWSLETTER 2024 | 9
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