Chapter 6 digital transformation I n the rapidly evolving digital landscape, staying ahead of the curve is paramount for executive assistants to thrive in the modern workplace. Digital literacy serves as a crucial tool, along with the Internet of Things [IoT], big data, machine learning, web 3.0, data science, and statistical analysis. The
expanding toolkit of the EA over the years has not only laid the foundation for exceptional service delivery but has also paved the way for the promising growth and success behind the walls of corporate America. the digital imperative The digital age has ushered in unprecedented changes, rede ! ning the way businesses operate. From automation and arti ! cial intelligence to big data analytics and cloud computing, the digital realm o $ ers vast opportunities for growth and e " ciency. Staying ahead in this dynamic landscape is no longer an option but a necessity. the evolution of digital Literacy From its inception, digital literacy has evolved signi ! cantly. Initially focused on basic computer skills, it expanded to include online communication, data handling, and foundational coding knowledge. As technology advanced, it encompassed critical thinking, cybersecurity awareness, and navigating the expanded world of digital information.
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