Changes to our Executive Team during 2023/4: • Kate Smith, Executive Director – Business Services, resigned January 2024 • Julia Mixter appointed Executive Director - Business Services, May 2024 Board Governance The Anchor Board comprises nine non-executive directors, all of whom are independent, together with the Chief Executive and Chief Financial Officer. Our Board is responsible for setting the Anchor strategy, reviewing Anchor’s ongoing operational and financial performance, and making all major strategic, governance, financial planning and investment and policy decisions. These decisions are formally reserved to the Board in the schedule of matters reserved. The Board delegates the responsibility for the day-to- day operation of Anchor to the Chief Executive and the Executive Committee, allowing for efficient operational decision making. Five standing Board Committees have been established to support the Board in its responsibilities. The membership of the committees comprises non- executive directors, with committee appointments being approved by the Board on the recommendation of the Nominations Committee. Each Board Committee has its own terms of reference, which set out their responsibilities and powers. The Board Committee structure is set out below and further information on the activity of each Board Committee during the year can be found in the following pages. Board and Committee Performance Review Each year a formal review is undertaken to assess the performance of the Board, its Committees and its members. The review seeks to identify strengths as well as potential areas for improvement. In 2023, an external Board evaluation and governance review took place with the support of a third-party provider. Saxton Bampfylde (which has no connection other than standard business with Anchor or its directors) led the evaluation. The Board agreed an action plan based on recommendations from the review, which has now been completed. An internal Board and Committee performance review took place in early 2024. It consisted of: • A survey considering Board performance and governance matters, including performance of the Chair. All Board members and executives took part. • A committee performance survey, which the members of respective committees were invited to take part in. • An individual performance self-assessment which all Board members completed. • Chair one-to-one meetings with each Board member. • Senior Independent Director one-to-one meeting with the Chair.
5. Rob Martin Managing Director, Care Services
Rob Martin has been part of the senior leadership team since 2013 and is responsible for all registered care services. He is the Nominated Individual with the Care Quality Commission. Rob is also a Board Member with the National Care Forum. Rob has built his experience in the social care sector since 2001, one of his first roles in social care was as a Registered Manager in the North-West of England. After leaving school, Rob served with 40 Regiment in the Royal Artillery for almost seven years, where he developed many of the skills that he continues to apply today in a high-pressure role. Rob has also undertaken the Top Manager Programme with The King’s Fund; the programme has a 30-year history of developing senior leaders within Health and Social Care. 6. Julia Mixter Executive Director, Business Services Julia Mixter joined Anchor in May 2024 from Raven Housing Trust. As Director of Transformation at Raven, she led an award-winning multi-year business transformation programme to improve services to customers, drive value for money and reduce operational risk and waste. With more than 20 years of experience in senior Human Resources roles, she was previously the Director of Human Resources at the Royal Automobile Club. Julia has also served as the Director of People and Operations at The Children’s Trust, a medical charity, and as a Senior HRBP at Transport for London. In addition to her professional roles, she volunteers as a Trustee for the Royal School of Church Music. She holds a degree in Psychology and a Postgraduate diploma in Strategic Human Resources Management, and is FCIPD qualified. 7. John Westwood Executive Director, Property and Assets John Westwood joined Anchor in June 2021 and is responsible for all property services, strategic asset management and health and safety. John has nearly 30 years' experience in the property industry, including NHS Property Services (NHSPS), a property company owned by the Department of Health and Social Care, where he spent six years as Executive Director of Asset Management. Prior to NHSPS, John started his career at Richard Ellis (CBRE) and PwC Consulting before moving client-side to work in a variety of senior corporate real estate roles in the UK, Europe and beyond, including Fidelity, Pfizer, Citigroup and BT.
34 Anchor Hanover Group Annual Report & Financial Statements 2024
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