SOAS - Assistant Director of Estates – Property Services

Person Specification

Experience and Knowledge Essential • Good knowledge and experience of business continuity planning and delivery. • Proven experience in Hard and Soft Services FM Service Delivery. • Experience of operational Health & Safety requirements. • Experience in a strategic FM / estates role. • Sound understanding of facilities management performance measurement systems. • Experience of problem solving. • Experience of effectively communicating both verbally and in writing, to a range of internal and external stakeholders. • Experience of organising and planning own workload in order to manage and meet deadlines. • Experience of building and maintaining positive and proactive working relationships with a diverse group of stakeholders. Desirable • Knowledge of CAFM systems and experience of analysing FM data. • Experience of managing FM contracts through the NEC3 Term Service Contract. • Previous experience in the higher education sector.

Skills and Abilities Essential • Demonstrable customer and people skills. • Proven team management skills.

• Presentation skills – ability to present information in a clear and concise manner, to internal and external stakeholders. • Ability to pay close attention to detail.

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