There was absolutely no support to assist me in dealing with this during the hours of 6pm and 8am which was when support was absolutely and urgently needed for people who are remaining at home as per their wish…When I did receive the night time nursing support it was excellent and I could not emphasise that enough and is the one thing that I will always carry with me, with great gratitude for the care, support, professionalism and kindness of this person…
Husband, died aged 70-79, at Home, County Dublin
One in four people (24%) reported there was not good coordination between the different services and staff that cared for their loved one. Levels of satisfaction with co- ordination of care varied depending on the setting where the person died (Figure 6) .
10% 15% 20% 30% 25% 35%
33%
23%
20%
15%
0% 5%
Hospital
Home
Hospice
Nursing home
Figure 6. Percentage of respondents who felt there was poor coordination between the different services, according to setting (n=3,732).
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Experiences of Older People at End of Life 2025
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