Telling It Like It Is: Experiences of Older People at EoL

The hardest part is having gone from 100% support in the final 10 days to absolutely nothing after. Perhaps someone to check in? I am lucky I had family support, but for those that don’t it must be very hard. To know: You need to register the death, you need to contact social welfare. You need to contact post office. You need to notify banks etc. etc. Some kind of fact sheet/check list for people would be a massive help and wouldn’t be insensitive.”

Mother, died aged 80-89, at Home, County Kerry

Relatives and friends who reported that healthcare staff engaged with them in a sensitive manner following the death of a loved one, reported higher ratings in the quality of overall care they received.

We were given ample notice when my relative’s condition deteriorated and we had the opportunity to allow all family members to say their own farewells. The staff were kind and sensitive in how they dealt with our relative and they made the visiting family members very welcome and always provided us with a medical and emotional update.

From the moment the palliative care (home and hospice) teams started taking care of mum, they were 100% respectful, sensitive, professional, warm, generous with their time, emotionally and medically supportive. They were wonderful, so sincere in all their care, chats and actions. Thank you very much. Mother, died aged 70-79, in a Hospice, County Dublin

Father, died aged 80-89, in a Nursing Home, County Clare

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Telling It Like It Is

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