myJOURNEY WITH ODEVO
myCompany
myBenefits
Who are Odevo...
Leading property management companies across Europe, the UK and US have joined forces to form Odevo and since establishing in 2019 Odevo has continued to grow to become a leading international player in the property management field. Our mission is to radically simplify living for people all over the world by delivering a highly attractive and efficient property management services to property owners, clients, associations, and residents alike. To become the leading force in residential property management services. Our core belief is that digital technology combined with great people will play a central role in delivering a streamlined and enhanced property management experience. The global residential property management industry is undergoing a digital transformation and Odevo is at the forefront of this transformation. Our ambition is to continue to grow, attracting additional companies to join us in both existing and new markets. As we expand into the rest of the world, we hope to be an inspiration to others in the industry. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals. Be a Great place to work, offering personal development and having fun while achieving big things together. Be a Trusted partner, Being a long-term partner to our clients, not a transactional supplier. Empowering Distributed Leadership across organisations, to thrive from personal leadership, and to create a Challenger Mindset mentality, yes, we dare to challenge and think in new ways.
Who are Odevo...
Our values are underpinned by three pillars:
THRIVING PEOPLE - Attract, Employ, Develop and Retain the best talent.
ENABLED BY GREAT TECH - To create a global and market-leading property management technology solution to simplify property management and deliver the best customer experience in the market. OPERATING WITH EXCELLENCE - Deliver an unparalleled property management service, adding value and enhancing service levels for all our customers.
We currently manage over 1 million homes, have over 4,600 colleagues and operate in 3 Countries.
more than just a job...
myBenefits
myMoney Your income is much more than just your basic salary. Odevo has a wide range of financial benefits for you to take advantage of from pension and flexible holidays to perks and discounts. Wellbeing Your health and wellbeing is our concern too. We have a great collection of healthcare and benefits to help you to look after your own and your loved ones’ health. Family Looking after your family and working is a careful balance. We offer enhanced Maternity leave schemes, as well as life assurance.
Environment Taking care of working, social and community environments are important to us at Odevo. We offer a range of benefits and activities for you to get involved with, from charity work to team building and flexible working. Learning Training and Development forms the basis of professional growth. At Odevo we financially invest in all our employees to enable personal growth and progression.
Where will your benefits take you . . .
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Pension Scheme
Workplace pensions – what is this? To help all of us to save for our retirement, auto-enrolment was introduced by the government. This means employers are enrolling their employees into a workplace pension as an easy way to help them start saving for the future. Odevo will be using The People’s Pension as our workplace pension scheme for auto-enrolment. What’s The People’s Pension? The People’s Pension is a multi-employer, defined contribution occupational pension scheme that has master trust status. It’s run by B&CE, a not-for-profit organisation. With no shareholders, any surpluses made by B&CE are used for the benefit of members. The People’s Pension has more than 4 million members, making it the UK’s largest private sector auto-enrolment pension scheme.
Am I going to be auto-enrolled? You will be auto-enrolled onto the pension scheme if, you’re •aged at least 22 but you’re under State Pension age •earning more than £10,000 a year (£833 a month or £192 a week) •not already an active member of a qualifying workplace pension scheme with us •working, or ordinarily working, in the UK (under The Pensions Regulator’s criteria) • When will I be auto-enrolled? If you meet the criteria, 3 months after your start date you will be automatically enrolled into our workplace pension scheme. We will write to you again once this happens. If you don’t meet the criteria, you won’t become a member of the scheme automatically but if in the future if you earn more than £192 per week (or £833 per month), or turn 22, we will enrol you into the scheme and let you know. Can I choose to join earlier? Can I join even if I won’t be auto- enrolled? Yes. As long as you’re aged between 16 and 75 you’re able to join The People’s Pension at any time.
Pension Scheme
How much will be paid into my pension? Once you’re in The People’s Pension, you’ll pay a minimum of 5% into your pension pot which we’ll deduct from your wages. Odevo will also pay into your pension pot, contributing 3%. This means much more than just your own money will be going into your pension pot.
In addition you will benefit from valuable tax benefits from the government – so it’s not just you putting money towards your retirement.
What are the benefits of joining? More than half of UK adults who are planning on retiring, expect that their financial situation will not support their desired lifestyle in retirement.
So, having a workplace pension is more important than ever – it means that employers are helping their employees to save for their retirement.
Pension Scheme
And the great thing about a workplace pension is that it’s not just the employee who pays into a pension – the employer and the government contribute too. It’s extra ‘free’ money for the employee.
This money builds up in your personal pension pot and you can spend it when you retire, or any time after you reach 55 (the government proposes to increase this to age 57 from 2028).
I’ve changed jobs. How do I arrange for contributions to go into my pension pot? Your employer is responsible for enrolling you into the workplace pension scheme that they use. However, the provider may not be The People’s Pension.You’ll need to check with your new employer to find out when you’ll be enrolled and who the pension provider will be I’m a non-UK national. Do I have to be automatically enrolled? Automatic enrolment duties apply equally to a non-UK national as well as to a UK national, as long as the employee is working or ordinarily working in the UK If I’m going on long term sick, what will happen with my contributions? Will they continue and does my employer still have to pay? Contributions can continue to be paid into your pension pot based on the pay you’re actually receiving. If your sick leave is insured and a policy is paying out, then this will be classed as earnings if payments are being made by your employer.
Do I still pay contributions if I’m on maternity leave? You and your employer will continue to make pension contributions if you’re getting paid during maternity leave.
If you’re not getting paid, your employer still has to make pension contributions in the first 26 weeks of your leave (‘Ordinary Maternity Leave’). They have to carry on making contributions afterwards if it’s in your contract. Check your employer’s maternity policy if you’re unsure.
Pension Scheme
Do I still pay contributions if I’m on paternity leave? Contributions can continue to be paid into your pension pot.
The employer should pay the contributions based on your pay before you went on paternity leave, whilst you should pay contributions based on the pay that you’re actually receiving (for example Statutory Paternity Pay).
Where can I find out more? You can get more information about auto-enrolment at www.gov.uk/workplacepensions
You can get more information about The People’s Pension at www.thepeoplespension.co.uk/employees
Or why not check out the online help and support at www.thepeoplespension.co.uk/help/ – it’s easy to get answers to your questions. Simply type your question or browse the most frequently asked questions (grouped by topic).
If you have any questions after you’ve read this then please contact hr.admin@rendallandrittner.co.uk
Further guidance from the government can be found at:
•Pension Wise – a free and impartial government service providing guidance over the phone, face-to-face or on-line - www.pensionwise.gov.uk •Citizens Advice Bureau - www.citizensadvice.org.uk •Pensions Advisory Service - www.pensionsadvisoryservice.org.uk •You may wish to also seek independent financial advice and you can find an advisor at: http://www.unbiased.co.uk or http://www.fca.org.uk/
Pension Scheme
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Rest and Recuperation
We all need a little rest and recuperation and we operate a policy of granting all employees five weeks paid leave each year with bank holiday entitlement as further additional leave taking our total offering to a maximum of 33 days holiday per year, inclusive of Bank Holidays. We recognise it is important for staff to take holiday throughout the year, to ensure they get the appropriate rest form work.
Carry Over Holiday
Up to 5 days of annual leave may be carried over to the next holiday year. The days carried over must be taken by the end of March in the next leave year.
Rewards
What is Odevo has teamed up with Telus Health, The employee engagement and wellbeing programme is your one-stop-shop for Work and Perks. This unique programme helps to unite our organisation through communication, social recognition and innovative rewards.
Download the app to use Telus Health on the go, so you never miss a thing.
PERKS
Telus Health sources exclusive deals and perks and brings them to you in a simple and easy to access web and mobile app. The perks consist of:
Shop Online - Get cashback when you shop online! Browse hundreds of offers on LifeWorks and follow our exclusive link to earn cashback on your purchase. Daily Deals - Daily Deals is a collection of hundreds of top offers and perks, personalised for you Cinemas - Save up to 40% off your cinema tickets Restaurants – Daily deals and cashback at hundreds of chain and high end restaurants PLUS much more including Holidays, Hotels, Flights, Spas
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Travel Expenses
Travel Expenses Odevo will reimburse the reasonable costs of amounts necessarily expended on travelling in the performance of the duties of the employment, for example to events, external meetings, training etc. Please refer to the company expense policy for further details.
Mileage claim when using personal vehicle
Cars and vans 45p per mile for the first 10,000 miles and then 25p per mile Motorcycles 24p Bicycles 20p HMRC allows for higher rates as per the Approved Millage Allowance Payment (AMAP) and the Company will reimburse employees when using their own vehicles as show in the above table. These rates will be updates in accordance with HMRC guidance.
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AVAILABLE ON REQUEST THROUGH MYVIEW AFTER SUCCESSFUL COMPLETION OF PROBATIONARY PERIOD
Private Healthcare
Odevo provide our staff with Private Healthcare Private Healthcare is for staff members only, should you wish to cover your partner or family an additional cost will be payable.
In-patient or day-patient treatment of acute conditions at any hospital on the Extended hospital list, any facility recognised by Aviva as part of a network, or an NHS hospital recognised by us for your treatment or condition
Hospital accommodation charges Prescribed medicines, drugs and dressings Operating theatre fees Nursing care including intensive/high dependency care Specialists' fees including surgeons', anaesthetists' and physicians' fees (subject to Aviva's fee guidelines for specialists) Charges for diagnostic tests including blood tests, X-rays, scans and ECGs Radiotherapy and chemotherapy Treatment for pain in the back, neck, muscles or joints (musculoskeletal conditions) through the BacktoBetter service Extensive cover for cancer as summarised in the member guide Summary
AVAILABLE ON REQUEST THROUGH MYVIEW AFTER SUCCESSFUL COMPLETION OF PROBATIONARY PERIOD
Private Healthcare
Additional benefits Nursing at home following eligible in-patient or day patient treatment Private ambulance Parent accommodation costs when staying with a child of 11 or under receiving eligible treatment; one parent only Hospice donation of £70 per day up to 10 days’ care maximum; donation to the hospice Cash benefit of £100 per night where eligible in-patient treatment takes place as an NHS patient without charge; maximum of 25 nights. Cash benefit is not available: •when the treatment is available on the NHS in less than six weeks for cancer treatment •for psychiatric claims
•for the first three nights following an accident or emergency admission, or •if the member claims for an NHS amenity bed for the same treatment £100 for each baby born or adopted (within a year of birth) during a policy year Limited emergency overseas cover as provided for in the guide to limited emergency overseas cover Investigations into infertility Treatment for the complications of pregnancy and childbirth as detailed in the policy wording
AVAILABLE ON REQUEST THROUGH MYVIEW AFTER SUCCESSFUL COMPLETION OF PROBATIONARY PERIOD
Private Healthcare
Surgical procedures on the teeth performed in a hospital GP helpline Stress counselling helpline (available to members aged 16 and over) Psychiatric treatment for up to 28 days as an in-patient or day-patient, specialists' fees up to £210 per week for inpatient treatment The above summary has been designed to provide you with the key information about the product. The summary does not contain the full standard terms and conditions that apply to the product. These are contained in the policy wording, a copy is available from your group administrator. Non-standard terms may apply.
myWellbeing
What is Telus Health? Odevo has teamed up with Telus Health. The employee wellbeing programme is your one-stop-shop for Life support. This unique programme supports your wellbeing.
Download the app to use Telus Health on the go, so you never miss a thing.
Telus Health is a programme that can help with almost anything. Whether you have questions about handling stress, maintaining relationships, challenges at work, parenting and child care, managing money, caring for an older relative, or health issues like losing weight or giving up smoking, you can turn to Telus health for answers. There caring, experienced team offer confidential advice, information and support for you and your family when you need it. They can also connect you to helpful agencies and resources in your community and refer you to counselling by phone, video or in-person through our programme.
myWellbeing
Wellbeing Wellbeing at Odevo is built around 4 pillars Mental, Physical Social and Financial
Our 4 pillars are the corner stones to our approach to achieving Wellbeing for all employees at Odevo.
Display Screen Equipment
myWellbeing
Eyesight & Tests In partnership with Specsavers, Odevo provide our staff with free eye tests. The Company will also provide discounts towards the purchase of glasses. Computer Equipment We supply all Head Office staff with high specification laptops, headphones and carry cases. All laptops come complete with a full software packages including Office 365, Teams and pre loaded access to Propman and Dwellant for full remote use. Desk & Chair Odevo will reimburse you up to £50 for any office desk equipment that has been purchased for agile working. Upon request we can all supply you with an office chair for you home working environment. Stationary For agile workers all stationary including note pads, pens, printer ink etc can be claimed via expenses
A complete DSE guide can be found on the Odevo internet.
Cycle to Work Scheme
Odevo provide all staff with the ability to cycle to work. you can save on a cycle to work package of up to £1,000, Go for a bike, a bike and accessories, or just accessories – it’s your choice!
What is Cyclescheme? Cyclescheme is an employee benefit that saves you 25-39% on a bike and accessories (or even more with offers). You pay nothing upfront and the payments are taken tax efficiently from your salary.
We partner with Cyclescheme who are the UK's most popular cycle to work provider. Cyclescheme works with over 2,000 retailers that consistently offer expert, convenient and user-friendly service to Cycle schemers. You can shop in store, online, click and collect or from a brand direct.
The scheme is run on a salary sacrifice basis which means there are tax and national insurance savings for you!
myFamily
Maternity and Paternity leave
Maternity Leave Employees can take up to 52 weeks’ maternity leave. This is made up of 26 weeks’ Ordinary Maternity Leave and 26 weeks’ Additional Maternity Leave.
Employees will receive up to 39 weeks’ maternity pay, either Statutory Maternity Pay (SMP) or Maternity Allowance (MA) depending on circumstances.
Maternity Allowance is paid by JobCentre Plus to employees who are not entitled to SMP because they have less than 26 weeks’ continuous service at the 15th week before their expected week of childbirth or do not earn enough to meet the lower earnings limit. Eligibility You will need to have 26 weeks continuous service at the 15th week before the Expected Week of Childbirth, to be eligible for maternity pay. Entitlements We offer an enhanced maternity pay scheme including return to work bonuses, dependant on your role and length of service. All details are available on the Intranet.
Paternity leave Employees are entitled to receive 2 weeks’ Paternity Leave
Eligibility You will need to have 26 weeks continuous service at the 15th week before the Expected Week of Childbirth, to be eligible for paternity pay. Entitlements We offer an enhanced paternity pay scheme, dependant on your role and length of service. All details are available on the Intranet.
Life Assurance
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Whilst the majority of Odevo’s company benefits are designed to directly benefit our employees, Odevo are also aware of employees’ desire to support and provide for their families. The Company therefore provides a Life Assurance Scheme so that in the event of the death of an employee, benefits equivalent to 3 times salary will be paid to the employee’s beneficiaries. When will I be covered under the Life Assurance Scheme? You will be covered under the Life Assurance scheme from your first day of employment and whilst you remain employed by Odevo up until the age of 75. Do I need to complete any forms? You will need to complete 2 copies of an Expression of Wish form. This form notifies the Trustees who you would like your death benefits payable to. It is imperative that you complete these forms as, if you don’t, you may not be covered under the Life Assurance Scheme Are there any tax implications? Life Assurance is not deemed by HMRC to be a Benefit In Kind and so your membership of this scheme will not be taxable. In the event of an employee’s death, the Trustees carefully consider the bequest details on your Expression of Wishes form. This arrangement means that the payment does not become part of your estate and so will not be subject to inheritance tax. No tax will be deducted from the lump sum payment unless the value of the lump sum benefit, combined with any relevant pension benefits, leads to a breach of the Lifetime Allowance. Will death benefits from the Life Assurance Scheme be tested against the Lifetime Allowance? If your total death benefits, i.e. Life Assurance, plus the value of any cash payments from current and previous pension arrangements are expected to exceed the Lifetime Allowance (£1.25 million from 6 April 2014, reducing to £1 million from 6 April 2016), any benefit above the lifetime allowance will be liable for a tax called the lifetime allowance charge (of 55%), unless any protections apply. A dependant’s pension would be taxable as earned income (if appropriate) in the hands of the recipient(s) and would not be tested against the Lifetime Allowance.
Diversity, Equality, Inclusion & Belonging
At Odevo we are proud of the diversity of our workforce. We recognise that diversity of style, thought, opinion, and background make us more powerful than the sum of our parts.
We have three diversity commitments:
Hire a diverse team Advance and develop people equitably Engage in personal growth
We have a strong, embedded culture and values and a low gender pay gap. Our ‘All In’ DEIB strategy is enabling us to continue to build our culture where all employees are inspired to share their passions, talents and ideas. We want to continue to be an ‘employer of choice’ that attracts talent from all backgrounds embracing the benefits that brings.
Training opportunities are open to all and our comprehensive Engage in Learning platform is available in a wide variety of languages and options to suit different learning styles.
Diversity and inclusion
We have launched recruitment best practice training with new processes and mandatory diversity and inclusion training and have a number of employee engagement activities, including our regular Pulse surveys, to drive inclusion and belonging.
We will continue to partner with charities and organisations working with under-represented groups to progress them into employment.
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Flexible Working
At Odevo we want to build a company where people can do their best work. To help make that reality we have been offering flexible working for many years.
Our culture is not tied to locations, it’s rooted in our values, our great people, and our mission of helping thousands of people to live better.
Since the pandemic flexibility is of course more important than ever and we have adopted an agile working model, allowing our people to work from home, but also attend an office when they need to for meetings and face to face interaction with colleagues. We have taken our hybrid working offer further as we want to make work-life balance a reality.
That's why, dependant on their role, our employees are able to work from home or any one of our regional offices.
We can also offer job sharing, part time, compressed hours, flexitime and staggered hours.
Learning & Development Understanding our people’s potential and equipping them with the skills they need is part of the culture at Odevo. Thanks to the variety and flexibility of our training, a clear training matrix and regularly communicated opportunities to progress, our staff tell us that they know their development is important to us.
We ask that individuals take ownership for moving their learning forward and make use of the opportunities available, progressing at your own pace not simply waiting for your reviews or appraisal.
Leadership We offer a range of sessions designed to give our leaders, and future leaders, the right tools for success. These include time management, leading a team remotely, communication skills and understanding your leadership style. We strive to encourage a unified management approach that can be transferable across the business. Lite Bites To aid in professional development, as well as ensure our teams are up to date with industry changes, we run a number of smaller ‘expert led’ sessions where our people can brush up on skills and knowledge in a more relaxed, conversational setting. Customer Service Customer Service is at the heart of everything we do at Odevo. Our training is designed to improve skills, for all levels, in order to ensure the best possible customer, experience every time. Whether face-to-face, over the phone or by e-mail, customer service is vital to our success, and we will equip you with the necessary skills to build fantastic relationships and deliver exceptional service. Professional Qualifications & Memberships We encourage you to develop, offering professional qualifications subsidised by Odevo. We are very proud that our people have such a broad variety of skills and qualifications meaning that they are Members of a number of governing bodies and organisations. To continue to encourage this we happily provide financial support for these qualifications and memberships.
Training, Development and Professional Qualifications
myJOURNEY WITH ODEVO
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