THE HOME STAFFING ARRANGEMENTS
The care team is led by the Head of Care and Registered Manager, Matt Cousins. Matt is supported by 3 Deputy Heads of Care and has strategic leadership overview of the homes. Each of the homes has a House manager and group of Team Leaders. They form the operational middle management and line manage the Residential Support Workers. 2-night waking team leaders line manage a group of night waking support workers. The homes are typically staffed 1:1. Some young people may be working toward lower support levels as they transition into young adults. High needs support is required for some young people at 2:1. The staffing ratio during the night is 1:4. The home are supported by a Senior on duty, and House managers are supernumerary, offering a high level of physical and developmental support to the staff teams. All staff are enrolled on the L3 diploma in children workforce after completing a 6-month probation. All managers are qualified to at least L3. All care staff receive a comprehensive induction and training package including a period to shadow experienced staff. Staff receive a mixture of online and face to face training with regular training scheduled throughout the year. Staff receive regular supervision from their line manager. Supervisions are reflective, young person-focused, and ensure that staff have the necessary skills, experience and knowledge to meet the needs of the young people.
CARE SUPPORT MODEL
Specialised
Individualised
Universal
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