OIT Annual Report - Online - Final

1 Office of Information Technology A MESSAGE FROM OUR C HIEF I NFORMATION O FFICER

2 2016 ANNUAL REPORT

BUILDING A WINNING TEAM

elcome to “Connections”— the Office of Informa- tion Technology’s (OIT) first annual report.

Behind the success at UC Merced are the talented team members of OIT who design, program, con- figure, troubleshoot, implement, install, support, and manage ever-changing technology. At the University of California, Merced, we see many ways that technology can serve a growing campus with high aspirations for distinctive re- search, teaching and learning. Finding technology’s “sweet spot” requires an attitude of discovery and thoughtfulness that engages the challenges of an ever-changing field. We look forward to engaging campus colleagues in this process as we enable UC Merced’s mission to excel as an institution of higher learning — now and in the future.

Making connections is the key to the Office of In- formation Technology at University of California, Merced. The focus of OIT’s work is to connect faculty, staff and students with the tools and support they need to teach, learn, research and grow. It takes teamwork to make those connections hap- pen. It is this spirit of teamwork, commitment to service, and a willingness among staff to be leaders at every level that allows OIT to excel. Technology can be exhausting. When it works well, it is invisible … almost magical. Yet it is also expensive, complex, and constantly transforming.

to ensure OIT identifies the most critical needs to advance the campus vision and goals. The IT Workforce Plan allows UC Merced to benefit from the talented IT professionals who joined OIT from else- where and from those who have been internally promoted as they took on new roles and responsibilities. As we look towards the future of the University, it is im- perative that OIT collaborates with campus constituents to ensure future services are both scalable and sustainable. Our workforce planning must be part of the larger work- force plan to achieve the mission as defined by campus leadership. BYTHENUMBERS 4: The concern over IT workforce issues came in at number 4 on the list of the EDUCAUSE Top 10 IT Issues for 2016 .

t takes a great team – and quality team members — to provide UC Merced with the best technology services.

Finding highly skilled information technology workers for universities continued to be a challenge in 2016. Nationwide, higher education IT needs often exceed the pace at which universities can respond to demands for change in the IT workforce, and this was no different for UC Merced in 2016. In 2015, OIT and Human Resources collaborated on a plan to ensure UC Merced can navigate the strategic and procedural pathways necessary to build and sustain operational capacity. A multi-year staff hiring plan was designed and will be reviewed annually to align current resources and workforce estimates to meet future needs. Because those human resources are limited, it is important

It’s all about making connections.

2016 Staff Updates

NEWHIRES

Ronald Curtis Executive Assistant to the Associate Vice Chancellor and Chief Information Officer Joan Holmquist Director of Academic & Emerging Technologies Mark Kosier Computer Resource Specialist II Dana Kuebler Director of Project Management Office Brent Messino Computer Resource Specialist Ernie Montoya Computer Resource Specialist

Jeff Pedro Senior Systems Administrator Melissa Tessier Senior Business Analyst, Lead Ronnie Vasquez IT Financial Analyst Jeffrey Weekley Director of Cyberinfrastructure and Research Computing Robert Werner Systems Administrator

Chris Speckens Data Systems Manager

Sarvani Chadalapaka High Performance Computing Administrator Jenelle Batchelor IT Service Desk Supervisor Michael Bergstrom Applications Programmer Kevin Cann Senior Systems Administrator Kent Carpenter Director of Service Management and Project Management Office Matthew Cato Director of Enterprise Applications

PROMOTIONS

Jodon Bellofatto Technology Enhanced Spaces, Lead Analyst Nick Dugan Deputy Chief Information Officer Brian Hatt ServiceNow Administrator Phil Herechski IT Security Analyst II Rachel Leigh Peters Learning Technologies Manager

Ann Kovalchick is the Associate Vice Chancellor and Chief Information Officer at the University of California, Merced.

DEPARTMENT TRANSFER

Shyamn Padmanaban Programmer Analyst

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