New Agent Onboarding Packet

ManhattanLife Agent Contact Sheet Basic Information

Individual: Individual@ManhattanLife.com (For Individual Policies outside AFC & DVH) AFC Unit: AFCservice@ManhattanLife.com (For All Affordable Choice Questions/Issues) AFC Underwriting: AFCUnderwriting@ManhattanLife.com (For Affordable Choice, Out-of-Pocket, CHAS, Cancer Care Plus, Cancer First Occurrence, Critical Protection, and Blue Ribbon Series Underwriting Questions) DVH: CSDVH@ManhattanLife.com (DVH Customer Service) DVH Pending Info: DVHPendingInfo@manhattanlife.com (DVH Changes on PENDING Apps) DVH Policy Holder: PHS-DVHMEDSUP@manhattanlife.com DVH Premium: MSDVHPrem@ManhattanLife.com Life Insurance Underwriting: DomesticLife@ManhattanLife.com (Life Insurance Underwriting Questions)

Individual Policies

Cancer Claims: CancerClaims@ManhattanLife.com Policy Print: PolicyPrintRequest@ManhattanLife.com Billing Email: Premium@ManhattanLife.com (For Individual Billing)

Worksite: Worksite@ManhattanLife.com (For Existing Group Policies) Worksite New Business: WKNewBusiness@ManhattanLife.com (For Pending Group Apps) Worksite Premium: WorksitePremium@ManhattanLife.com (For Worksite Billing) Medicare Supplement Customer Service: CSMedSupp@ManhattanLife.com Medicare Supplement Policyholder Services: MSPolicyholderServices@ ManhattanLife.com (For Existing M/S Policies) Medicare Supplement Premium: MSDVHPrem@ManhattanLife.com

Worksite Policies

Medicare Supplement Policies

Worksite: 800-879-6542 Individual Health: 800-999-2971 AFC Unit: 800-877-7792

Telephone Numbers

AFC Unit: 713-821-6518 Worksite/Individual Apps: 713-481-8216 Worksite Claims: 713-583-0677 Worksite/Individual Policyholder/Billing: 713-481-2689

Fax Numbers

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