Inventory” Claims 2
AI-Enhanced Return Fraud and “Phantom
The Threat Easy-to-access AI tools generate realistic receipts, order confirmations, shipping labels, and staged images of “damaged” goods.
Why It’s Escalating Synthetic image/video creation makes fraudulent damage claims much harder to detect. Business Impact Merchandise loss, inflated shrink, and degraded quality control analytics. What You Can Do Implement photo metadata requirements (timestamps, multiple angles, EXIF data) before processing returns. Add machine-vision checks that flag AI-generated or edited imagery. Require item serial number validation for high-value categories.
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Threat-Level Meter
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