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Jaspal Randhawa ChMCIPPdip, head of products, Collaborative Solutions, discusses the top soft skills which will help to propel your career in the payroll world Y our interpersonal skills reflect your soft skills. You might wonder what this means. If you search trained. So, let’s explore how each of the soft skills identified can help you in your career.
but sometimes you can’t beat an in-person meeting, especially where you need to brainstorm a transformational project or forge a new business network or partnership. Communication is as much about your writing skills as it is about your verbal skills and both are equally important for so many reasons. Firstly, you need to ensure your audience understands key information. Secondly, the way in which you communicate will determine how receptive your audience is; for example, mumbling key information or ineffective use of PowerPoint slides can mean failure to deliver an important message effectively, which could lead to all sorts of problems. Ineffective communication skills could also harm your career prospects but there are steps you can take to address this. For example, if you’re delivering a presentation then practice is key. Be
for examples of interpersonal skills, the following answers are likely to appear: l communication
l listening to others l time management l problem solving
l leadership l empathy. Although an individual can learn technical or job specific skills, some soft skills may depend on personality traits or personal attributes, for example, an individual may find it hard to develop empathy or manage their time effectively. Many hiring managers will be looking for a well-rounded individual and may even sacrifice work experience / knowledge on the basis the individual is willing to be
1) Communication What is your communication style in the workplace? Did this change during the pandemic with in-person interactions being replaced with video calls instead? Many of us had to adjust to this situation very quickly and some may have found it challenging but over time, were able to make the transition. Personally, I’m comfortable with video calls
| Professional in Payroll, Pensions and Reward | April 2023 | Issue 89 42
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