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Common Reports
• Total Win/ Revenue Report EGM : summarizes the amount of money put into the EGM and the amount won/cashed out of EGM. This report is useful in determining profit vs. loss, and whether the operator wants to “tighten” (lower RTP) or “loosen” (higher RTP) the EGM • Drop Comparison : Reports for each type of medium (coins, bills, tickets) with amounts dropped and percent variances for each medium. All physical mediums must be reconciled with the auditing reports. If there is a difference, it should be investigated and reporting accordingly. The reconciliation process is integral in determining whether the variances are just trivial accounting anomalies, or whether they are signs of a major issue on the floor. • Theoretical Payouts Vs. Actual Payouts Comparison : used to confirm the game is paying according to the manufacturers specifications. The actual payouts will fall within ranges specified on the PAR sheet. The larger the number of plays, the smaller this range will become (remember volatility!) • Significant Event Logs : these logs Identify all accesses to the machine. If MEAL (Machine Entry Authorization Log) books are used, the number of door open events should correspond with the number of entries
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EGM Security
• Security : allows Casinos and jurisdictions to monitor player activity and to ensure that game integrity is preserved throughout the gaming floor. Adequate internal controls should be in place to ensure that any changes made to affect the integrity of the gaming floor involve at least two different departments (for example: Logic door access should involve Slot Operations and Security/Surveillance Departments). The following affect EGM security: • Shared Jurisdictional regulations : no external mechanism (DIP switches, jumpers) that can affect the outcome of play. • EGM must not have any configurable settings that are not certified by the designated body and approved by the relevant authority. • All game parameters, game details, and game statistics should be detailed in Game Detail Sheet. • Ram Reset : Clears meters and other areas of electronically stored data. Can only be performed once the logic area is accessed. The default reel position after Ram clear should not be a winning combination. • Detection of Communication Errors : critical data information such as credits, metering information, and game outcome should have error checking on transfer.
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