BSC Learning Related Metrics
MEIA Goals
Measurements:
Key Metrics
How we can lead success:
Achieve 80% pass score on first audit *HJMD and THAD Based on the average of the following sections only: Front Office, Housekeeping, F&B, Others, Product: Public Areas and Fitness Facilities Complete self audits on I-Auditor or LQA Self-Audit platform
Brand Compliance measured by LQA
1. LQA E-learning modules
2. Integration of service standards learning in on boarding
Complete a minimum of 6 self audits by Nov 30 th
3. Departmental Trainers
4. On the job standards learning
1. Learning session on how to conduct an internal service audit
15
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