Employee Awards
35 Years
Gregory Filip SVP & Chief Information Officer
While attending Pace University in 1990, Gregory Filip joined Maspeth Federal as a Nighttime Teller, a popular job for students—and the perfect job for Greg, having grown up just 15 minutes away. In the years that followed, he worked in the Loan Review, Compliance and Accounting departments. “Stealing everyone’s knowledge—that was my best talent,” he recalls. “I was lucky. I was a curious person. I’d jump from department to department, trying to find the smartest person in the room and befriend them. I was very good at that.” Among those people were the late Bruce Sapienza and Chief Financial Officer Erwin Gerbavsits, Greg’s go-to for advice. Greg, in fact, owes his career to mentorship. Before it had an IT department, the bank relied on consultants working with employees like Greg, who had a burgeoning interest in the subject. By the time he earned his master’s from Hofstra University in 1997, Greg was interviewing elsewhere. But an offer to found the bank’s IT department set him on track for a 35-year rise to Chief Information Officer. “The internet was exploding. It was an exciting area, and the bank was so far behind. It was a great opportunity to learn from the bottom.” Over time, he grew a department of one into four divisions. Despite guiding MFS through the internet era, Y2K, and a multiyear core conversion that took place over a pandemic, Greg struggles to underscore his achievements. “It’s a different world now in technology: Expectations are so high that when you pull off a huge accomplishment, people shrug it off. You’re expected to be great. ‘My iPhone’s cooler than your core banking system.’” Today, Greg is working on the bank’s next area of adoption: AI. But don’t expect a chatbot any time soon. “Most technology is a solution in search of a problem. Most people start with the technology, but you have to identify a problem first. People still matter. Strategy still matters. You have to sit down and say, ‘Is it going to fit?’ I look at the entire bank—it’s gotta be safe and inclusive for the entire bank.” He cites Maspeth Federal’s unique values and culture as guardrails of decision-making. “The tools have changed, the technology has changed, but the way we treat our customers—that has stayed the same.” On legacy, he observes, “You want to leave the bank better off than when you joined. I have four divisions: My job is to develop those people. It’ll be great knowing when I leave, everything’s going to work. You’re passing the torch. That’s my main job in the future: Keep the bank moving forward and make sure the next generation is ready.” Pressing pause on CIO life, Greg reflects on simpler times. “The best times were before I became a boss,” he laughs, recalling moments joking with coworkers in the drive-up window. When one particularly verbose customer, who’d often sidle up to the microphone for lengthy chats, locked herself out of her car one day, the Tellers giggled watching their supervisor try to break into the vehicle with a coat hanger. Suddenly, an ”Ah-HA” moment washed over his face. “He reaches for the back door—which was unlocked the entire time,” Greg recounts. “We erupted laughing.”
Greg now lives in Bayside with wife, his 7-year-old daughter and his 9-year-old son, who chides his father for not knowing enough about computers. “We’re all grooming the next version of ourselves,” he says. “Golf has become my passion. If I can be on the golf course, I’ll always be on the golf course.”
30 Years
Karen Burke VP & Corporate Secretary
Born and raised in Maspeth, Karen Burke started her banking career in 1983 at Maspeth Federal as a Teller before being promoted to the Credit Department. Ten years later, she left MFS to raise her second child, returning to the Mortgage Origination Department in 1995. In 2002, she was offered a position as Secretary to Thomas Rudzewick, who served as Executive Vice President & Chief Lending Officer of the Mortgage Department at the time. Karen was promoted to Assistant Vice President in 2010 and Vice President in 2015. In 2020, she began working for Senior Vice President & Chief Lending Officer Glenn Rudzewick. The most gratifying aspects of her job include organizing the summer concerts, the “Smile on Maspeth Day” event and the Memorial Day Parade in Maspeth, where she served as Grand Marshal in 2014. Karen has been involved with the United Veterans & Fraternal Organization of Maspeth since 2002 and now serves as Corresponding Secretary. She also spent years volunteering at Martin Luther School. Karen loves spending time with her family and spoiling their pets. Her son Justin served in the United States Navy from 2010 to 2016 and now works at the Long Island National Cemetery. Her daughter Steph recently earned her master’s degree in Theater Management from Yale University and works as Theatre & Dance Production Manager at Muhlenberg College in Pennsylvania.
30 Years
Diana Ally
AVP & Commercial Loan Analyst
After joining Maspeth Federal at the Forest Hills branch as a Teller in 1995, Diana Ally worked her way up through Customer Service and a secretarial role before moving to the Loan Center’s Origination Department in 2003. When they split the department, she landed on the commercial side and was promoted to Assistant Treasurer, Assistant Secretary and finally to her current role as Assistant Vice President/Commercial Loan Analyst in Mortgage Lending. Prior to MFS, her background included secretarial work and retail buying. The Bronx native found the bank while looking for work in her newfound home of Woodhaven, Queens after her marriage. Back then, many businesses ran on pen and paper. Diana has watched the bank advance and thrive through technological and cultural changes. “We still talk about those days. We still have those paper records to fall back on, but it’s very different now. All for the better.” She credits her success to her work ethic and family as well as Rita Garofalo and the late Ada Morales, two mentors who gave her advice and pushed her to where she is today. “I’m most proud of my responsibilities and performance, and the kind of work I take on. I challenge myself. I deal with customers, and sometimes it can be tough.” Diana’s day to day involves examining deals, rectifying issues and gathering all the requirements to move them forward, which often includes handling pushy brokers. “I’ve learned a lot.” Despite all she’s accomplished, Diana hopes to continue improving herself, advising young employees to do the same: “Go out of your comfort zone to learn new things, but also—relax.” She unwinds by taking trips, enjoying spa and shopping days with her teenage nieces, and spending time with her husband and 25-year-old son—that is, when she can “book an appointment” on his busy calendar. But she also finds motivation in her colleagues. “I laugh and make jokes, especially when stressed. It can be very stressful doing what we do. I try to make it fun.” It’s clear that laughter is a source of energy for Diana, as she enthusiastically describes the jovial mood in the office and the many memories she has bonding with coworkers over lunch. “With the hours we spend here, I just try be friendly and joke around to make the environment happy for everyone.”
Sookranie Netram 30 Years Bank Officer & Assistant Branch Manager
Sookranie Netram joined Maspeth Federal in 1995, just four years after moving to Ozone Park from Guyana. Over the next six years, the former stay-at-home mom rose from Teller to Customer Service Representative, Supervisor and eventually Assistant Branch Manager at Fresh Meadows. She has been serving at the New Hyde Park branch for the last 10 years of her 30-year career at the bank. “I’m very happy with the moves I‘ve made,” she says. “When I started here, I had a very nice management team that was patient with me, and that’s where I learned a lot from.” Naturally, Sookranie has seen several technology transitions throughout the years. Moving from paper proofing and cash boxes to cash machines has saved Sookranie and her team a lot of time, but New Hyde Park is a busy branch, and the daily challenges of branch management keep them busy. “We always find something to do. It’s challenging at times. But it does work out in the end.” In any fast-paced work environment, mistakes need to be rectified quickly, but Sookranie’s signature calm demeanor—a trait her husband and sons also share—enables an open environment where employees feel free to approach her with issues. “That’s one of the things I get commended for a lot, that I’m a very calm person. My staff knows they can come to me because they know I can handle issues without getting frustrated or upset. I love coming in because I have a wonderful staff. We all get along. We have good conversation. Our huddles are fun—we laugh, we joke, it’s nice. It’s like a family-oriented atmosphere.” She credits her husband as a key influence on her success, providing level-headed support after rough days. “If anything bothers me, I’ll talk to him and he’ll reason with me, show me different approaches and try to work it out. I think he’s the reason I’m here for 30 years, because he keeps encouraging me.” Sookranie and her husband spend most of their time in their garden, honing a practice of patience and nurturing that is as beneficial to dahlias and marigolds as it is to the many trainees who shadow her at work to learn. “I like to teach people what I know. I enjoy sharing my knowledge,” which is what she hopes to continue doing at MFS well into the future.
25 Years
Sandra Gregorek
Teller
Sandra has been a dedicated Teller at Maspeth Federal Savings since the year 2000. She discovered the job opportunity through a newspaper advertisement and has been a valued member of the team ever since. Sandra describes the company as family-oriented, a quality that resonates deeply with her personal values and sense of belonging. One of her favorite traditions at work is dressing up for Halloween, a festive occasion that brings joy and creativity into the workplace. She fondly recalls a particularly humorous moment when a customer admired her Halloween costume so much that he took a photo to share with his family back in Greece, creating a delightful connection across the miles. Sandra originally hails from Brooklyn, a vibrant borough rich in culture and history. She eventually moved to Maspeth, a place she now calls home and where she has built a life filled with community and warmth. Outside of her professional life, Sandra is an adventurous spirit. She enjoys engaging in thrilling activities such as going to the shooting range, skydiving, and horseback riding, each providing a unique sense of excitement and freedom. Beyond her adventurous side, Sandra is a proud mother who cherishes her son, Henry. She takes immense pride in his achievements and the remarkable person he has become through his hard work and dedication. In addition to her familial bonds, Sandra holds dear the memories of her beloved dog, Casey. Though Casey is no longer with her, the cherished moments they shared continue to hold a special place in her heart, reminding her of the joy and companionship that pets bring into our lives.
25 Years
Thomas Rudzewick President & Chief Executive Officer
When Thomas Rudzewick walked into Maspeth Federal Savings 25 years ago in a double-breasted, three-piece suit, the board got nervous. “They thought I was going to bring Manhattan/Wall Street-type change,” he explains. It wasn’t the first time Tom’s attire had ruffled some feathers. Growing up, Tom watched his father Ken go to work every day as the bank’s President & Chief Executive Officer. When he started school at St. Stanislaus Kostka Catholic Academy, the 8 year old Tom eventually found a more fitting place to dress up, spending 3 years at the prestigious commercial real estate firm Cushman & Wakefield. But the long hours and constant travel took their toll: In December of 1999, his wife Michele called the office on a Sunday to tell him their son Nicholas had asked Santa for a new daddy. “This one’s never here,” the 36 year old explained. The next day, Tom put his papers in. At the encouragement of then-General Counsel Lenny Masone, Tom joined MFS as Chief Lending Officer on September 11, 2000. “I was so Manhattan driven,” he admits, recounting how he immediately issued feedback on everything from urinal deodorizers to deadlines. But a cast of savvy colleagues, including Angela Niro, Karen Burke, Marlene Sommella and the late Ada Morales, taught him to evolve his style. “Thank God I’ve changed!” he exclaims. Tom’s journey largely mirrors that of the bank, moving away from the rigid tailoring of traditional banking toward a more flexible and adaptable approach. “This place has gone through a transformation, and I’m so happy to help lead it.” asked to wear a trench coat and briefcase—to be like dad. “And that taught me how to fight really well!” he chuckles. It took 10 years to galvanize a 15-year digital transformation, culminating in the opening of the Technology Center in 2024. But the road has been dotted with challenges like 9/11, the 2008 financial crisis, a breach in Rego Park just five months after Tom became CEO in 2016, and a global pandemic. “I think all that gave me the opportunity to use my organizational and leadership skills, my finance background, and my Catholic faith,” he reflects. “And my board is incredible—all good people who are focused on what’s best for the community. I give a lot of credit to the team here that stayed with me. You can come up with ideas, but you need to listen to others.” Learning to be open and curious is something Tom learned from Michele and her father, Joe Felle. “She has given me the vision of looking at the other side: It’s not just my ideas. Because this place,” he says, gesturing around the room, “is not anyone’s idea. It didn’t start that way. Twelve people got together and said, ‘This is the way forward.’”
He went on to cultivate this sense of open-mindedness over his nine-year tenure as general manager of the St. Anthony’s High School Hockey Club, adopting the competition’s mindset to anticipate their moves. “To stop and think about someone else’s perspective is the most important part of learning,” he says, explaining why he revitalized the bank’s corporate education and internship programs. Today, 600 students apply to intern each year. Tom spent his own formative years in the Catskills, where his firefighter grandfather “Rudy”—a key inspiration in life—got him a job working on Mr. Buhl’s farm. “Mr. Buhl handed me a pitchfork and said, ‘There’s the barn. There are the horses. Clean up the stalls.” Nowadays, Tom travels several times a year to Washington D.C., where his wardrobe fixation has sparked conversations about community banking with the likes of United States Secretary of the Treasury Scott Bessent. “I said, ‘Scott, fix your French cufflink—we’re about to take pictures. And that broke the ice,” he chuckles. “The mutual banking model is a lost art,” he remarks, citing the fact that only one new mutual has formed in the past 63 years. “When I meet with politicians, especially during COVID, they’re talking about public banking and starting a new model. I say, ‘You’ve got one already: It’s called a mutual. And they’re like, ‘What’s a mutual?’” Among the litany of organizations Tom is involved with, MutualsMatter.org stands out. He serves on the board of the organization, which aim to shine a light on the power of mutual banking. He recalls how Maspeth Federal’s nation-leading capitalization—its “rainy day fund”—enabled it to float borrowers for three years during the pandemic through a deferment program that Lenny designed. “He said, ‘Tom, it’s a rainy day.’” Tom recollects. “That’s what a mutual can do. If our founder were here during COVID, he would have probably had a couple shots of bourbon—because he owned a liquor store,” Tom explains, “and that’s exactly what he would have done.” The bank’s COVID response may be the best embodiment of Tom’s commitment to paying it forward, a philosophy instilled by his father, who brought his children to the multitude of community events he spearheaded. “I didn’t know what it meant then. And now I do. I’m realizing it has always been about the next generation.” Tom founded the bank’s Financial Literacy Program In 2021, which has grown to reach thousands of students across the region. These days, Tom can be found dawning a casual linen Oxford in lavender. He talks of his love for country music, kayak fishing, golf, travel and restoring vintage cars—one of many skills he learned from Rudy. “I love what I'm doing. I love my life. I'm happy. I just want to make sure that I'm helping the next generation get to that level, too.” Twenty-five years in, Tom says it’s still fun to come to work. “It’s the team that’s with me. I’ve been taught more by the people here than I’ve ever been able to teach anyone else,” he reflects. “And I’m no longer in a three-piece suit. Although,” he notes, “they are back in style.”
15 Years
Erik Melendres Customer Service Representative
If a bad actor has marked you for a scam, you’d be lucky to have someone like Erik Melendres looking out for you. Erik began his career at Maspeth Federal Savings as a Teller in 2010 in Forest Hills. Several years in, Cathy Oelkers invited him to take a Customer Service Representative position in the Main Office. In his day-to-day work, Erik is often forced to adapt to customer needs and issues quickly. “Like in any industry, you must always expect change and adapt to it, or you are left behind,” he says. Recently, he and three colleagues were recognized for protecting a customer from falling into a scam, saving her tens of thousands of dollars. When the customer came into the Main Office one day requesting a bank check for over $30,000, Erik sensed something was off. “She said it was for purchasing a car and house renovations,” he recalls. “I reviewed her account and noticed she had never withdrawn from her account in these large amounts in the past.” When she became hesitant to offer further explanation, Erik alerted Branch Manager Andrew Szymczak. The two gently continued asking questions. Eventually, she admitted that someone over the phone told her to go to withdraw money from the bank—and on top of that, someone was waiting for her outside in the car. Erik and Andrew immediately contacted Director of Retail Banking Christian Hernandez and Kelly Campanile of Deposit Operations to address the situation. For their quick instincts and action, Erik and his colleagues were bestowed a Certificate of Special Congressional Recognition from Congresswoman Grace Meng as well as a Certificate of Recognition from Council Member Robert Holden of the 30th District in Queens. “You learn something new every day!” says Erik. “We may make mistakes, but we learn from them. We never stop learning. And when we all learn from each other and help each other, that makes us stronger as a team.” A lifelong resident of Jackson Heights, Erik is a community-oriented person. “I enjoy working here because of my colleagues, we are always there for one another.” When he’s not fighting crime at Maspeth Federal, Erik enjoys staying active by running, hiking and spending time with family and friends.
15 Years
Patti Schick
Document Management Specialist
Patti Schick is celebrating 15 years, but her Maspeth Federal journey began back in 1979 when she worked in Telling and Mortgage Origination until 1982. After a brief hiatus, she returned to Auditing from 1986 to 1994, at which point she left again to raise her son for 16 years. In 2010, she joined Deposit Operations and became a Document Specialist, scanning files to make them accessible to the wider team. What keeps bringing her back? “My coworkers. The place itself is a very nice place to work for—they accommodate and take care of their employees.” She names Eugene Kapica as a mentor. The Maspeth native cites former Auditing team member Josephine Custini as a mentor who showed Patti the ropes and pushed her into new roles. When asked about what makes a good leader, Patti cites patience and the desire to move people ahead. “Their success is your success.” Today, it’s often Patti who’s showing people the ropes, imparting her eye for detail and organization to trainees. “Teaching people things they don’t understand and training them to look for things that seem off is challenging.” But she relies on her own advice to be patient. Patti’s diversified skillset and ability to adapt have allowed her to jump back into a variety of roles over the years. “I like learning new things, but my biggest challenge is learning the new computer systems when they update them.” Despite the challenges, she admires that the bank has evolved to accommodate changing communities and industry conditions. “They’re up to par with everything and are always looking to update. And they’re always involved in the community and doing a lot for the people.” In her free time, she likes to spend time with family and travel to Aruba annually. Her 30-year-old son, who she left MFS to raise, is now a New York police officer. She also enjoys watching crime TV and baking—especially for her coworkers at Christmastime. “My coworkers always ask me, ‘Are you going to bake this year?’” Luckily for them, Patti plans to continue working as long as possible. “As long as I’m capable, as long as there’s work here to do, I’ll take each day as it comes.”
15 Years
Jessica Buchmiller
Collections Assistant
There aren’t many things that trip up Jessica Buchmiller. Pandemic? She never took a day off. Long lines? Loves them. When asked about the technological efficiencies the bank has gained in recent years, she remarks, “I like the old-fashioned way: There were always lines, it was constantly busy, and I LOVED IT. It keeps you active, keeps you thinking. I loved the fast-paced nature of Telling.” After serving nearly a decade as Teller, the late Agnes Lawrence referred Jessica to a position in Collections, where she has been helping to manage delinquent mortgages for the past several years. “Agnes was a wonderful lady. I had never met her, only over the phone, but she reminded me of my grandma.” Dealing with delinquent mortgages and foreclosures can be difficult, but Jessica handles it in stride. “Sometimes people’s situations are different, and we give them a few chances.” Unsurprisingly, there was a time when Jessica thought about a nursing career. “Nurses are very active. They’re constantly busy and don’t have time to let their minds wander. But I have four kids, and I couldn’t go to school.” Jessica has come to owe her longevity and work ethic to her experience as a mother of four. “I wanted to give them structure and have them see me with structure. My kids gave me the push and the motivation to do the best I can.” Now a grandmother of two, she can’t help but contemplate a future where her kids are all grown up. “I don’t enjoy relaxing. I like the fast pace: taking them to school, doing homework, cooking, bedtime, dinner time, bath time, balancing with my job. I love all of that.” But the Middle Village resident also says the Loan Center feels like a second home. She’s grateful for the community of MFS, remembering her favorite customer Vincent and the support of colleagues like Teresa Pikner throughout her career. For Jessica, the fact that she enjoys working at Maspeth Federal is an achievement in and of itself. “It’s the longest job I’ve ever dedicated myself to. I love the people here. They’re great. Before the bank, I worked odds and ends: Regal, Dunks, McDonalds… It’s actually the best job I’ve ever had!”
15 Years
Samantha Carcione
Bank Officer & Appraisal
Samantha Carcione is one of several employees who worked their way up from intern to Bank Officer over the course of their time at Maspeth Federal. After interning for two summers, she joined as a Teller in 2010 while attending Queens College. In 2015, she moved into appraisal review at the Loan Center, where she works today as the sole in-house residential appraiser. Samantha always was interested in real estate—her mother worked in Mortgage Servicing at MFS for 21 years—but she lacked any real experience until she began working in Appraisal Assignments under Ignacia Salazar, reviewing appraisals to ensure they’re filled out correctly and routing them to approvers. “That’s how I first learned what an appraisal was, how they’re done, how to review, etc. She showed me the ropes and encouraged me to take courses and learn more about it. I was curious at that point.” The road to appraisal review includes two years of apprenticeship and a final exam. Samantha would accompany reviewers on rides, learning what to look for and hunting for comparable properties to make an accurate appraisal. Eventually, she’d go on her own and pick up extra jobs to reach the hour requirement to obtain her full license. “It was a lot of work,” recalls the Glendale native, who now lives in Middle Village. As an economics and math major, Samantha has found that real estate appraising makes use of her skillset without requiring her to be “stuck at desk all day”. “I do like that part of the job. Every job you go to is different. You still learn more along the way. It’s not monotonous. Going to different areas, a town I don’t normally go to, etc. It’s always a new experience.” Her favorite part of her role is getting to meet a variety of people ranging from borrowers to seller’s agents. Outside of work, Samantha still likes to be on the move, whether she’s riding a cable car to the top of the Matahorn in Zurich or hiking through Forest Park with her dog. Today, this former intern is plotting her next move, perhaps somewhere into the Loan Review process. “You can discover interest in different departments,” she advises younger people. Learn new things —don’t feel like you’re stuck in one position.” A fitting word of advice from someone who’s clearly going places.
15 Years
Lynn Mathai
File Clerk
Lynn Mathai has been a dedicated employee of Maspeth Federal Savings since April 2010. As a File Clerk in the Deposit Operations department, he has worked across multiple locations, including Ridgewood, and is now based in the Loan Center. A native of Floral Park, Queens, Lynn enjoys spending time with his family and working on stories and books during his free time. He extends heartfelt thanks to his parents for all they have given him and the sacrifices they’ve made throughout his life. Lynn's colleagues often commend him for his meticulous attention to detail and unwavering commitment to his work. Outside of work, Lynn is known for his warm and approachable demeanor, often sharing a laugh or a kind word with those around him. His passion for storytelling is evident in the lively tales he spins, capturing the imaginations of both young and old. As he continues his journey with Maspeth Federal Savings, Lynn looks forward to new challenges and opportunities, always guided by the values instilled in him by his family.
10 Years
Fred Conforti
AVP & Senior Loan Underwriter
To many customers, Fred Conforti is the voice of Maspeth Federal Savings. That’s because, in addition to serving as Assistant Vice President & Senior Loan Underwriter, Fred facilitates insurance payouts—a job that often puts Fred between people and what they see as their money. “I’m either a pain, or I help them get what they need,” Fred laughs. His tip for easing tension? “I reinforce that we’re in this together. Everybody’s different. You never know what you’re walking into.” Fred learned about real estate appraising from his mother, the first woman appraiser at the Member Appraisal Institute, which awards the highest designation in the field. “She was a trailblazer. Still is!” While attending SUNY Platzburg, Fred interned at her firm before going on to Long Island Savings Bank, Citibank and Fleet Bank, until a layoff unlocked his true passion. “I was totally checked out at 30. I read a book called Do What You Love and the Money Will Follow, by Marsha Sinetar. That catapulted me into music.” In 1995, Fred set out to pursue his lifelong passion for music at Sam Goody, one of the most prominent entertainment retailers of the 20th century, according to Rolling Stone. “Turns out it wasn’t just a passion for music, but a passion for coaching. As a district manager, I had 18 stores: 18 managers, all different personalities.” Ten years later, Fred moved to Starbucks, which had pioneered a music-retail experience in its coffeehouses. When the brand’s music distribution ambitions faded, Fred returned to appraising. “Customer service has been a thread through every job. It’s what I’ve always gravitated toward— the human aspect in our job. I’m a representative of the bank when I’m out in the field. That’s the beauty of it.” Fred gets out a lot in his free time, too. He serves as Vice President of the Board of Directors for the Community Bankers Mortgage Forum and as a fire marshal at MFS concerts. He has completed four marathons and several long-distance treks with his two sons. He even met his 17-year “partner in crime” Carolyn McQuaid on a dating site dedicated to outdoor and sustainable living. His advice to young people: “Be a sponge. Talk to different departments. Be open to any opportunity. When you’re young, you can get locked into things. Step outside the box, and eventually, you find your way.”
Scott Schneider 10 Years Bank Officer & Assistant Branch Manager
Columbo… Triple C… and Scott. Scott Schneider goes by several names at Maspeth Federal on account of his problem-solving skills and his “cool, calm and collected” demeanor. “I try to keep a level head through tough situations and periods of change. Taking a moment to understand issues myself helps me teach others.” Mentorship is important to Scott, who sees his trajectory to Assistant Branch Manager as both an achievement and a tool that helps him mentor others. “It’s been an amazing journey for me,” he reflects. “Whenever there are new hires, I’m there welcoming them aboard, advocating for their growth and using myself as an example of a success story.” Scott started as a Teller after graduating Queens College in 2015. In 2019, he went full time, setting an accelerated rise from Teller to Universal Banker to Supervisor in motion. By September, he was nominated for the 2019 Spirit Award at the Employee Awards Night. “That came as such a shock!” Scott recalls. “I remember walking toward the bar and hearing my name being called. It’s this moment of ‘Who, me?’ It was like being at the Oscars. People took the time to write about me, which was an incredible honor.” One month later, Scott transferred to Ridgewood to help with the grand reopening of the branch, a memory that stands out as a lifelong Ridgewood resident. In 2021, he became Assistant Manager, making the rounds at Forest Hills and the Main Office before returning to Ridgewood. In addition to helping other people grow into success, the future of the bank is also top of mind for Scott, who enjoys brainstorming with colleagues about how to innovate—fitting for someone who builds computers in his free time. “I’ve always appreciated technology as a hobby rather than a job,” says the computer science major. “That way, it stays fun and exciting for me.” As for his own future: “Growing into a Branch Manager role would be a milestone for me along the road.” He credits Shivon James for her early guidance and Subrena Singh for preparing him for a managerial role. “She was an amazing manager. She imprinted knowledge on me that will last me a lifetime.” In closing, he adds, “There’s a reason I got where I am today, and it’s because of the guidance and wisdom of the people I’ve had the pleasure of working with over the years.”
10 Years
Sharon Katwaru Assistant Bank Officer & Mortgage Servicing Specalist
After leaving her previous banking job to her raise children, Sharon Katwaru was bored at home. So she applied to Maspeth Federal—and promptly declined the interview. “I thought I wasn’t ready,” she recalls, laughing. “I was like, ‘Am I gonna do this?’ I got scared!” A year later, she once again found herself bored while the kids were in school. She reapplied, and this time, she accepted a role as a Teller at Rego Park. “Everything worked out. I’m glad I got a second chance,” says Sharon. Shortly thereafter, her supervisor encouraged her to become a Customer Service Representative. Five years later, she became a Mortgage Services Specialist in New Loans at the Loan Center, where she double checks loans to ensure everything is correct and submits them into the system. In 2024, she was promoted to Assistant Bank Officer. The job requires an eye for detail and organization, fitting for Sharon, who is fastidious in her personal and professional life. “Everything has to be a certain way at home. My kids are like, ‘Mom it’s OK, everything is not a big deal,’” she laughs. Sharon embraces the hardest parts of the job; her proudest moments involve handling difficult or unusual loans that require her to research and “play detective.” “I like the challenge of working on difficult things and the outcome of solving them. I feel good when things come out the way they should.” Having moved from Guyana to the United States at age 15, Sharon learned to adapt early in life. Her father is a key influence, always pushing her to go above and beyond in career and education. But her coworkers—and their friendly holiday decorating competitions—are her favorite part of her job. “We have great relationships in the Servicing Department. We come into work, but we also have fun. We tell each other stories, jokes, what happened yesterday in your life… it’s like you’re family. And when we celebrate, we go all out.” In her free time, she enjoys traveling with her husband and two teenage daughters, whether it’s a day trip or their annual vacation to the Caribbean. Her desire to get out also pertains to her future ambitions at MFS. “I like to learn new things, and I would love to learn how each department works.” Her advice? “Work hard, be kind and amazing things will happen.”
10 Years
Elsa Grullon
Bank Officer & Appraisal Procurement Supervisor
On a cloudy day in Maspeth, people at the Loan Center are looking at Elsa Grullon’s shoes. That’s because they remember the day the Fashion Institute of Technology grad wore plastic bags over her canvas shoes to deliver checks to the law office in the pouring rain. “Everyone was like ‘What are you doing?!’ I said, ‘Hey, I have to do what I have to do to get the work done!” Ever since then, her colleagues check to make sure she’s wearing boots—not bags—when it rains. If Elsa spots a problem, she fixes it. That’s the crux of her role in Appraisal Procurement: reviewing appraisals for errors and compliance before they go into Underwriting. People often comment on her tidy, fashionable outfits, reflecting an eye for detail that’s helpful in her work. But despite her proclivity for the role, banking was not part of Elsa’s original career plan. After graduation, she worked as an assistant buyer at Fortunoff’s, selecting seasonal furniture styles. When she became a parent, she turned to banking for more flexibility. After nine years at Capital One supervising the tellers, she worked several interim roles before applying to MFS in 2015. “When one door closes, another one opens,” she says. “I never thought in a million years that I would end up in this field.” Seeking a change once again, she transferred from Telling into Servicing a year later. From there, she set out to obtain her appraisal license by taking the arduous Uniform Standards of Professional Appraisal Practice (USPAP®) exam—her proudest accomplishment. “No one told me I needed to get it. I wanted to do this for me to gain a better understanding of the field, so when I’m doing a report, I understand what I’m doing.” Elsa encourages newcomers to stay on top of things and always look for something to improve, emphasizing that everyone’s experience is different. She remains grateful for the mentorship of Ignacia Salazar. “She’s a big influence and a great mentor, the best I could ever have here at MFS.” Today, the avid salsa and fitness enthusiast is plotting her next move, perhaps into Underwriting to round out her appraisal acumen. “I’m a driven person,” says the lifelong Long Island resident. “The commute can be difficult, but when you like what you do, I believe there’s no obstacle.”
10 Years
Jolanta Huremovic Mortgage Servicing Specialist
Jolanta Huremovic still remembers the day Tom Rudzewick greeted her by name just two weeks into her Loan Review Specialist position in the Loan Center. “’Good morning, Jolanta,’ he said. I was like ‘Whoa, that’s amazing! The man knows my name!’” she exclaims. “He knows everyone’s name. I will never forget that.” A few months after joining Maspeth Federal Savings a Teller in 2015, Jolanta transferred to a Mortgage Servicing position in the Loan Center. Several years later, she moved to New Loans in the Servicing Department, where she facilitated processes related to loan origination. Today, she is responsible for ensuring borrowers have up-to-date insurance and working to make them compliant if not. Prior to MFS, Jolanta worked many years in customer-facing roles for Chase Bank. Today, she enjoys the more relaxed nature of back-office work and the company of her coworkers. “In Servicing, we always have fun. I enjoy my job and genuinely look forward to coming in every day.” Born in Poland, Jolanta came to the United States after high school. “My beginnings were hard because I had to learn the language, and I couldn’t go back to school,” she recalls. Though she was a registered nurse in Poland, she was unable to pass the required English exams in the US. After taking courses, she started working as a bank teller in 1987, which was a boon to her English. “It was also good because people were interested in my accent, so they come up to you and ask questions, and they learn about you, too.” Today, Jolanta says she has accomplished everything she wanted. “I’m happy where I am, but if something opens up, why not? I don’t mind trying something.” She credits her sense of work ethic and responsibility to her father, a major in the Polish army. Outside of work, Jolanta enjoys “playing tourist” from time to time, traveling to experience different cultures. She and husband Bratzo of 30 years also enjoy fishing and snowmobiling at their property in Pennsylvania with their son Bruce, who followed in his grandfather’s military footsteps by joining the US Navy before settling in Seattle. “My life is sweet as it is. I’m happy and enjoying my work. As long as I’m healthy and everybody around me is healthy, it’s all good.”
10 Years
Phyllis DePaul
Teller
Phyllis is celebrating 10 years as a Teller at Maspeth Federal, but her banking career spans nearly 40 years across Capital One, North Fork Bank and Reliance Bank. “I wish I had come here a lot sooner, maybe 20–25 years ago!” says Phyllis, citing the low-stress work atmosphere. “There’s more community here. It’s more personal. You know everyone here.” With such a long career in banking, what is she most proud of? “The customer service that the whole team and I deliver is something I think is outstanding delivering on that high level. You see your customers all the time, so we can even anticipate what they’re going to need.” As to her biggest influence, Phyllis names Cathy Oelkers, who oversaw retail when Phyllis was first hired at the Main Office. “She was kind to me. She kept her promise to give me a full-time position in Fresh Meadows. She would always say to me, ‘I didn’t forget about you, Phyllis! Don’t worry!’” When Cathy called her one day to say she got the position, Phyllis started just two days after Christmas Day. “I was just so very happy. She was just wonderful to me. She was a dynamo.” Patience has paid off for Phyllis, and she encourages younger employees to give everything a chance. “Things have a way of working even when you don’t think they will.” She also reflects on the relationships that are forged at MFS. “You see people come and go, and they always come back to visit. Especially young kids, they go and get their education, their career. And they come back. They don’t forget us.” She has also seen many former bank colleagues join the MFS community. “A lot of people come in from my old banks that have closed. They either come as customers or new coworkers. There were even young kids in college and that have grown up, 35 years later. They come in and I still see their parents coming in—banking is very generational.” While Phyllis enjoys the comfort and familiarity of MFS, she likes to indulge her sense of creativity and curiosity in her free time by going to museums, cooking, and watching mysteries ranging from Swedish films to Masterpiece Theater. “I’m looking forward to retiring, although I love this job and I love coming here every day.”
Marzena Grodzki 10 Years Assistant Bank Officer & Universal Banker
You’ll often find a line of customers waiting in the Main Office. Not to do banking, but to chat with Marzena Grodzki. “I love my job. I love the customers, and they like me!” Marzena says. Looking for a change of pace as a stay-at-home mom in 2015, Marzena applied to MFS, a business she had admired since coming to the United States from Poland with her mother at age 21. “With the first check I made, she brought me to Maspeth Federal, where she created a savings account for me.” Her biggest influence in life, Marzena’s mother urged her to save for the future and follow her dreams, even when faced with challenging circumstances. Coming to the US, Marzena had to put her medical career ambitions on hold. But her mother’s encouragement to stay true to herself has stuck throughout her career: In fact, she has turned down multiple roles because they didn’t suit her intrinsic passion for people. “I like to have eye contact. I don’t like to be in cubicles. I enjoy the conversation, solving problems and adapting each situation to each need. And I love to help people.” Today, Marzena is grateful to be where she is. After serving as Teller and Universal Banker, she was promoted to Assistant Bank Officer & Customer Service Representative in 2015. She lives in Middle Village with her husband of 30 years and two children, both of whom have taken inspiration from their mother: Michael, 23, works as a banker at JP Morgan, and Karolina, 20, is pursuing the call to medicine in dental school. Marzena cites former MFS Customer Service Representative Margarita Lopez as another key mentor. “She always demonstrated hard work and dedication to everything and inspired me to approach my own work with same level of commitment. Her work ethic shaped my own approach to challenges and helped me develop a strong sense of determination in my career.” In fact, many customers call Marzena “Margarita #2.” Nowadays, Marzena’s fans span the country. Recently, a former coworker called from South Carolina, where she spotted someone holding an MFS tote bag. As the woman explained she was still a customer despite moving away, she produced Marzena’s business card from her wallet. “I’m very grateful that I get to come in to work here,” she reflects. “I have a wonderful team, and the time flies.”
10 Years
Antonella Longo
Assistant Bank Officer & Senior Deposit Operations Specialist
For Antonella Longo, it’s important to do the job quick, whether it's catching fraud or baby lizards. When the young reptile once made its way into the bank, Antonella stepped up to catch and release it. But that’s not the only time she has sprung into action over her 10 years at Maspeth Federal: As an ACH Specialist in Deposit Operations, she also has to act fast to credit customers when unauthorized withdrawals occur. Antonella joined MFS in 2015, bringing with her years of front-office banking experience. Within months, she moved through Customer Service and Operations Support, forming tight bonds with colleagues and customers. “I have a lot of loyal customers that still ask only for me,” says the lifelong Middle Village resident. One customer, who now lives in London, still calls and even sent her flowers to thank her for her help. Another elderly gentleman once sent her a Christmas gift with a kind note. “He always made my day.” In 2019, Antonella transferred into Deposit Operations to work on ACH, a move that reflected the bank’s continued push into online banking. “I always said I’d like to work in the back office someday, and a position magically opened up,” she remembers. “I was like, ‘Wow I can’t believe it!” While she lacked direct ACH experience, Antonella felt she could learn it in stride—a trait her colleagues can attest to, having witnessed her miraculously maintain a drink in her hand despite tripping and falling one Employee Awards Night. Over the years, Antonella has found mentorship both inside and outside the office, where several coworkers encouraged her to advocate for herself. “In other jobs, I felt unappreciated. I was giving my all and wasn’t compensated appropriately.” She also cites a close family friend as her “go-to” for help with resume-writing and advice. “I’m proud of how far I’ve come in my career,” says Antonella, “and I hope to thrive further.” Her next goal is to obtain her Accredited ACH Professional (AAP) certification. “I’m very knowledgeable, but even now, I’ll see something I’ve never seen before and have to think quickly. I’m pretty good at solving stuff of my own, but I’m still challenged every day. ACH just keeps evolving—I learn something new every day.”
Peer to Peer Awards allow us to honor our employees who have done exceptional work this year. More than ever, we can all be proud of what we have accomplished together. Join us in congratulating the winners. Going the Extra Mile Demonstrates excellent customer service skills Peer-to-Peer Awards
Mentorship
Teaches others to master their work
A new hire with outstanding performance Rookie of the Year
A visionary likely to improve the association's future Trailblazer
Stands out as a positive role model Ultimate Team Player
Champions diversity, equity and inclusion on a daily basis and in broader initiatives DEI Champion
Trailblazer Justin Agramonte Noel Cordero Martena Gerges Malik Khan Anthony Loor Peer-to-Peer Nominees Ultimate Team P l ayer Valeria Davis Linda Gustaveson Neha Iyer Mellisa Kwasnik Cesar Suriel-Luna
Going the Extra Mile
Mentorship
Nicole Gallego Callie Goldberg Marzena Grodzki Emilia Harasiuk Scott Schneider
Teagan Brown Elsa Grullon Gabriela Guallpa Homa Shameer Andy Tso
Rookie of the Year (Retail) Brandon Barahona Havvanur Basci Michelle Hernandez Mohammadullah Marcus Rivera
DEI Champion
Valeria Davis Linda Gustaveson Neha Iyer Mellisa Kwasnik Cesar Suriel-Luna
Rookie of the Year (Back Office) Dean Blom Sona Brahmbhatt Paul Egan Syed Hoque
And the winners are ...
Peer-to-Peer Winners Mentorship ANDY TSO
“He goes out of his way to offer guidance, patiently answering questions and ensuring tasks and broader workflows are understood.” This person is “approachable, insightful, and genuinely invested in the growth of others.” They “suggest ideas with the Bank’s goals in mind and ways to make our tasks more productive”, and “goes beyond traditional coaching by creating hands-on learning opportunities.”
Trailblazer NOEL CORDERO & MALIK KHAN
Noel Cordero - someone who “asks that we inject mentoring principles into our passions and is noted to do the same.” “What sets him apart is not only his forward thinking approach but also his ability to execute, bringing not only ideas, but also results.” Malik Khan – “work ethic is unmatched – demonstrates diligence, attention to detail, and a relentless pursuit of excellence.” “His ability to anticipate needs and take initiative has had a measurable impact.” “His approach new challenges with a forward-thinking perspective, always looking for innovative solutions that drive the department’s efficiency.” Rookie of the Year (Retail) BRANDON BARAHONA “always shows a willingness to learn”… “communicates with customers nicely”, and “committed to the MFS values from interactions with our members and (their) involvement in the community”.
Peer-to-Peer Winners
Rookie of the Year (Back Office) PAUL EGAN
“Enjoyable to work with”… “quick to respond whenever I have a question and is always helpful”, and “has built strong connections, served the community with heart, and brings passion to everything he does.”
Ultimate Team Player NEHA IYER
A person who is “always looking for ways to be involved and to inspire others to do the same.” “The atmosphere she bring is welcoming and approachable”, “Her efforts reflect a deep commitment to fostering a positive, inclusive and supportive workplace culture.”
DEI Champion JESSICA BELTRAN
Someone who “has gone above and beyond to support and carry out the Unidos mission to support network and act as a resource for employees.” This person “will do the research first to make sure everyone is included. Always thinking and looking for new ideas to get people involved”. Their “unwavering dedication to advancing DEI initiatives makes her an inspiring role model and a true champion of our MFS values.”
Going the Extra Mile NICOLE GALLEGO
Someone who “stays engaged, approachable and proactive whether assisting a customer or helping colleagues problem solve.” “When I think of her, I think of the person who will always go out of their way for co-workers, customers, their branch, the bank, our community, etc.” They “work street fairs and community meet and greets and has become a true brand ambassador”, and “taken every opportunity to learn, grow and develop skills, all while making themselves readily available to support others whenever needed.”
Education Awards
Teresa Pikner Stonier Graduate Allisa Lewis
Stonier Graduate Vicky Grappone Fraud Academy – NYBA Hector Espinosa ABA Certified Enterprise Risk Professional Michal Kearns ABA Branch Manager Certificate Joyce Ehrlein ABA Bank Marketing Cindy Schaefer BSA Investigator Certificate Val Davis COSO Enterprise Risk Management Certificate
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