Marzena Grodzki 10 Years Assistant Bank Officer & Universal Banker
You’ll often find a line of customers waiting in the Main Office. Not to do banking, but to chat with Marzena Grodzki. “I love my job. I love the customers, and they like me!” Marzena says. Looking for a change of pace as a stay-at-home mom in 2015, Marzena applied to MFS, a business she had admired since coming to the United States from Poland with her mother at age 21. “With the first check I made, she brought me to Maspeth Federal, where she created a savings account for me.” Her biggest influence in life, Marzena’s mother urged her to save for the future and follow her dreams, even when faced with challenging circumstances. Coming to the US, Marzena had to put her medical career ambitions on hold. But her mother’s encouragement to stay true to herself has stuck throughout her career: In fact, she has turned down multiple roles because they didn’t suit her intrinsic passion for people. “I like to have eye contact. I don’t like to be in cubicles. I enjoy the conversation, solving problems and adapting each situation to each need. And I love to help people.” Today, Marzena is grateful to be where she is. After serving as Teller and Universal Banker, she was promoted to Assistant Bank Officer & Customer Service Representative in 2015. She lives in Middle Village with her husband of 30 years and two children, both of whom have taken inspiration from their mother: Michael, 23, works as a banker at JP Morgan, and Karolina, 20, is pursuing the call to medicine in dental school. Marzena cites former MFS Customer Service Representative Margarita Lopez as another key mentor. “She always demonstrated hard work and dedication to everything and inspired me to approach my own work with same level of commitment. Her work ethic shaped my own approach to challenges and helped me develop a strong sense of determination in my career.” In fact, many customers call Marzena “Margarita #2.” Nowadays, Marzena’s fans span the country. Recently, a former coworker called from South Carolina, where she spotted someone holding an MFS tote bag. As the woman explained she was still a customer despite moving away, she produced Marzena’s business card from her wallet. “I’m very grateful that I get to come in to work here,” she reflects. “I have a wonderful team, and the time flies.”
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