Sookranie Netram 30 Years Bank Officer & Assistant Branch Manager
Sookranie Netram joined Maspeth Federal in 1995, just four years after moving to Ozone Park from Guyana. Over the next six years, the former stay-at-home mom rose from Teller to Customer Service Representative, Supervisor and eventually Assistant Branch Manager at Fresh Meadows. She has been serving at the New Hyde Park branch for the last 10 years of her 30-year career at the bank. “I’m very happy with the moves I‘ve made,” she says. “When I started here, I had a very nice management team that was patient with me, and that’s where I learned a lot from.” Naturally, Sookranie has seen several technology transitions throughout the years. Moving from paper proofing and cash boxes to cash machines has saved Sookranie and her team a lot of time, but New Hyde Park is a busy branch, and the daily challenges of branch management keep them busy. “We always find something to do. It’s challenging at times. But it does work out in the end.” In any fast-paced work environment, mistakes need to be rectified quickly, but Sookranie’s signature calm demeanor—a trait her husband and sons also share—enables an open environment where employees feel free to approach her with issues. “That’s one of the things I get commended for a lot, that I’m a very calm person. My staff knows they can come to me because they know I can handle issues without getting frustrated or upset. I love coming in because I have a wonderful staff. We all get along. We have good conversation. Our huddles are fun—we laugh, we joke, it’s nice. It’s like a family-oriented atmosphere.” She credits her husband as a key influence on her success, providing level-headed support after rough days. “If anything bothers me, I’ll talk to him and he’ll reason with me, show me different approaches and try to work it out. I think he’s the reason I’m here for 30 years, because he keeps encouraging me.” Sookranie and her husband spend most of their time in their garden, honing a practice of patience and nurturing that is as beneficial to dahlias and marigolds as it is to the many trainees who shadow her at work to learn. “I like to teach people what I know. I enjoy sharing my knowledge,” which is what she hopes to continue doing at MFS well into the future.
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