The Infrastructure team manages: •
Asset Management of the building and infrastructure systems across the UCL Estate; • Strategic, planned and reactive maintenance programmes, including ensuring critical statutory compliance, with an annual maintenance spend of over £30m. • UCL’s Critical infrastructure and critical incident responses • A team of over 100 professional, technical, trade and manual staff and a range of service and specialist contractors. The Role The Director, Infrastructure is responsible to the Deputy Director of Estates for: • Leading the development of infrastructure management, engineering, and hard facilities management services across UCL’s estate. • Undertaking a review of the current operating structure and propose changes that would provide a more proactive and efficient operating model. • Developing policy, strategy and best practice to ensure an estate fit for purpose, of appropriate condition and functional suitability to support excellence in research and teaching. • Prioritising investments to providing legal and regulatory compliance and meeting other relevant institutional priorities including cost effectiveness and environmental sustainability. • Risk management and Critical incidence response across the infrastructure portfolio • Leading the development of strategies to address UCL’s legacy of under investment in estate infrastructure and that delivers a safe, healthy, accessible and secure environment for students, staff and visitors. • Ensuring the most efficient and cost effective models for delivery of Infrastructure services at the existing estate and at new location such as UCL East and Eastman Dental Hospital sites, whilst meeting statutory and regulatory compliance requirements and institutional objectives including high levels of customer service and improving the student and staff experience. Principle Accountabilities: • Drive a safety culture within the team and with all suppliers to ensure the delivery of a safe, health and secure environment for students, visitors and staff. • Lead the stewardship of the estate, ensuring it is legally compliant, safe and with appropriate levels of resilience, and instil a customer and solution oriented culture across the Division. • Establish, develop and regularly review strategy, policy, business plans and forecasts relating to all aspects of the role. • Establish and deliver operational performance (financial and non-financial) targets against agreed service standards, including compliance with Financial & Procurement Regulations. • Continuously monitor and review services; identify and implement service, operational and financial improvements to deliver within allocated budgets, improving value for money, including being responsive to changing business needs. • Ensure the Infrastructure team has appropriate technical and professional skills and the necessary management competencies in line with UCL Ways of Working framework.
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