Memory Care America - October/November 2020

The Woodward Family Finds Comfort in Memory Care of Westover Hills Sharing Your Stories

W hen an assistant chief nurse told Margaret Woodward that she needed to find a memory care facility for her husband, Paul Woodward Jr., she didn’t have any idea what to do. She didn’t even know what memory care meant. It was another blow in a period of just a few months that had turned her family’s world upside down. On May 2, 2019, Margaret was visiting her sister to help her prepare for Margaret’s niece’s baby shower. That day, Margaret had been trying to reach Paul, but uncharacteristically, he wasn’t answering. When she did finally reach him that evening, she immediately knew something was wrong. Married to Paul for nearly 40 years, Margaret describes him as the sweetest, gentlest man anyone could ever meet. The couple met on Veterans Day 1981 at a Veterans Affairs Hospital in San Antonio. Paul had joined the Air Force straight out of high school and worked for the VA for 20 years before retiring in 2000. Paul was a loving and doting father to his daughter, Melanie, who has been very helpful to Margaret through Paul’s diagnosis.

Margaret had been with her sweet, loving husband

long enough to know something was amiss. She called their neighbor, who immediately called 911 after having contact with Paul.

At the hospital, the prognosis left Paul in need of assistance through a rehabilitation center and memory care. The day the nurse recommended memory care, Margaret went and toured three different facilities with no success. “I was in near tears,” Margaret recalls. “I couldn’t find any place that I thought would treat Paul well or where he could be happy.” That’s when Margaret remembered a former coworker who had a similar experience. With one quick phone call, she learned of Memory Care of Westover Hills, and the family had nothing but praise for the place their loved one had called home. “Sometimes you just walk into a location and you feel welcome. That’s how I felt,” Margaret recalls. “They gave us a very nice room, and I think he slept well that first night … The staff was just wonderful and very welcoming … They were all very, very positive with Paul.”

Paul has lived at Memory Care of Westover Hills since August 2019. The couple and Melanie have to limit their visits due to COVID-19, but Margaret says Paul is in great spirits and as even- tempered as always. After all, there are just some things that never change. Helping residents like Paul is our passion, and the easiest way for you to help us with this is to refer one of our five facilities to families in need of our care. Your referral is the greatest compliment we receive! Direct them to or find us on Facebook.

(All photos were taken prior to the start of the COVID-19 pandemic.)

So, when Paul wasn’t responding to her phone calls as he normally would,


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