HOW TO HIRE A WORLD- CLASS CONSULTANT
A quarter-year is in the books, and our focus continues to be on what we sell — our world-class consultants. Hiring the next great consultant at CompassX, a specialized boutique with a local model, requires a great deal of effort to identify, screen, and eventually hire. Our recruit-to-hire process is extensive and rigorous, tailored to fit the difficult work we are asked to do for our customers.
pain. The greatest consultants have a knack for uncovering and bringing forth solutions to meet these often complex and challenging corporate problems. Customers will always value fresh, thoughtful insights and out-of-the-box thinking; new perspectives are often key to innovating and solving the biggest of problems. I’m extremely proud of our talent-screening process here at CompassX. We built it from the ground up, tossing out old assumptions without copying competitor models and always, always improving our playbook. When searching for the next great addition to your team, I recommend starting with these traits. Kyle J . Heppenstall Kyle J. Heppenstall Founder | Managing Director
What do we look for when hiring the next addition to our team? Ultimately, the question comes down to this: What makes a world-class consultant?
Consultants often must be able to work directly with both the analyst and the C-suite executive and adjust their messaging accordingly. Without this, your audience can become lost. Being able to communicate with this degree of flexibility is an invaluable asset.
METHODICAL MINDSET
Consultants have to survive and thrive in ambiguous environments. They must not only quickly obtain a conceptual understanding of a client’s complex problems but also apply a proven approach to turn chaos into order. Consultants do not have the luxury of being the end user to a problem or knowing all of the client’s protocols (or lack thereof) on day one. Applying proven methods to quickly process, understand, organize,
POISE AND GRIT
The job of a consultant is to make clients’ lives easier — often while temporarily sacrificing her own. Consultants put the client first with confidence, calmness, and passion. Whether it be fulfilling last-minute requests, being responsive during off-business hours, or not buckling under the pressure of tight deadlines, great consultants are sure of themselves and deliver the best solutions possible to their clients.
and then begin solving client problems is paramount to success in this industry.
COMMUNICATIONS AND COLLABORATIVE FLEXIBILITY
FINDS OPEN ‘WHITE SPACE’
The ability to tailor messages to different audiences is imperative for a great consultant.
Within an organization, “white space” is the initial unarticulated, undocumented areas of chaos and
2 www.compassx.com
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