Healthcare & Wellbeing FS u tsut ar ei noafbWi l i toyr k
DELIVERING IMPACT
roundtable sessions, we created a theory of change that identified
FOR GOOD MEASURE Ten unexpected skills to track social impact
four recommendations for creating that framework.
Develop economic value as a core component within NHS Impact and in healthcare organisations.
1
Create a task and finish group to test
2
ways of defining and demonstrating this lens on value. This could include engaging finance leaders as champions of continuous improvement. Build this work into an aligned approach to quality management. For example, we could shine a spotlight on clinicians who use the economic lens as well as the social lens. Focus as strongly on how we achieve change (engagement, co- production etc) as we do on what change we are targeting (methodologies and frameworks).
3
by Haley Beer
4
sustain investment in continuous improvement programmes. If they had the tools to demonstrate such a healthy return, they could better justify their investment in continuous improvement projects. The majority of attendees said they would welcome a framework to assess the value of continuous improvement. This would have several advantages. Continuous improvement is most effective when it is baked into strategic priorities. That is easier to achieve if organisations have a
shared understanding of the value and a framework to measure it. Clinicians on the frontline also struggle to free up time to lead continuous improvement programmes. A clear framework would help them to make a credible case for the support they need. Finally, a standardised framework would address the wide variation in how the value of continuous improvement is defined and demonstrated across the NHS. Using the outcome of the
If we want continuous improvement to become fully operationalised, our definition of value must
include financial measures that fit with other activities, as well as social impact and quality.
Discover more lessons from the NHS partnership with the Virginia Mason Institute.
Sustainable Development Goals
Warwick Business School | wbs.ac.uk
wbs.ac.uk | Warwick Business School
44
45
Made with FlippingBook Learn more on our blog