Metrics Monthly Q3 | 21

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Editor's letter

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Welcome to your Q3 edition of Metrics Monthly! After a less than tropical summer, Autumn is officially here, marking the turning point to colder nights and the much anticipated build-up to Christ- mas. This year, I'm embracing the new season: looking forward to those cosy evenings spent by a fireplace at the pub, getting the scarves out of the cupboard, putting pumpkin spice in everything and looking to make the most of the times ahead.

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as interest rates remain low. There are, however, warnings this winter than financial predators could prey on those facing financial vulnerability as millions could struggle to make ends meet in the coming months. Read all of this, and more, in our 'in the news' section. Our main feature this issue asks: 'is it the beginning of the end for claims chasers?', as our CEO David Wylie con- siders the impact of claims chasing on financial services, and discusses whether we could soon be witnessing the practice coming to an end as new technology allows digital audit trails that are able to stand up to even the most intense scrutiny. Read the full story on page 10. With our exciting end of year issue coming up next, make sure you don’t miss our Q4 edition by subscribing here to get it delivered straight to your inbox. In the meantime, you'll find me at the nearest coffee shop with a pumpkin spiced latte.

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I'm not alone, either, according to our headline piece 'are we heading for a bumper Xmas?', which sees Managing Director of LendingMetrics, Neil Wil- liams, analyse exclusive data to predict whether Christmas spending will rebound to pre-pandemic levels. We're expecting consumers to really make the most of this upcoming festive season, after 18 months of missed opportunities, and you can read about what sort of trajectory we're predicting on page 06. In this news this month is more posi- tivity, as house prices hit a record high

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Georgia Pullen Design and Communications Executive

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