It Matters to Me: Informing Youth Services Delivery

IT MATTERS TO ME: INFORMING YOUTH SERVICES DELIVERY

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Section Five: Findings, Conclusions, and Limitations Discussion in this section starts with the findings. The results of the findings helped me in developing the conclusions. Finally, the limitations impacting this study will be presented. Findings Thirty invitees responded to the survey and six participated in the focus group. The inquiries conducted through both the survey and the focus group resulted in several findings. It is important to note that the values identified by focus group (FG) participants were integrity, steadfastness, boundaries, genuine, kindness, compassion, love, gratitude, and curiosity. The six findings that themed this study include: 1. A warm, welcoming, safe, and nurturing home-like environment that is inclusive to all youth, young adults, and their families of Surrey; 2. An integrated service site where providers genuinely collaborate and not compete; 3. A site where young people and their families can receive relevant, timely, and accessible services when they need it; 4. A need for trained staff that have experience working with youth; 5. A holistic environment where basic needs are met that incorporate social gatherings and recreational activities; and 6. A site that includes outside programing space. Finding 1: A warm, welcoming, safe, and nurturing home-like environment that is inclusive to all youth, young adults, and their families of Surrey . Data gathered from both the survey and focus group methods resulted in this finding related to the type of environment participants would like to see in a YISH. Focus group participants expressed that what was important to them in a Surrey YISH is that it would be a “nurturing place where people care for

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