Mental Health Resources

Cigna Employee Assistance Program (EAP) Our EAP provides associates and members of their household access to work/life resources and licensed clinicians at no cost to help cope with a wide variety of concerns from family and financial issues to substance use, emotional health and stress. Click here for a two-minute video that provides an overview of our EAP, which includes: • 24/7 crisis triage services - crisis experts available to provide assistance for things such as suicidal thoughts, a panic attack, behavioral health, a family crisis, and domestic violence. • Phone consultations with licensed clinicians who can help you or a member of your household develop strategies for self-care and figure out a plan for next steps. • Access to licensed network counselors who can provide up to five (5) free in-person or virtual counseling sessions, per person, per issue, every year for things such as stress management, anxiety and depression, parenting and relationships, substance use, and more. • Home Life Referrals for things such as child care, elder care & caregiver support, pet care, home repairs, and more. • Referrals to qualified financial advisors for free telephone consultations regarding debt consolidation, retirement planning, and more. • Referrals to network attorneys for a free consultation regarding legal questions pertaining to things like family, civil and criminal law, wills and estate planning, identity theft recovery, and more. All services provided through the EAP are confidential unless there's an immediate safety concern to you or someone else. To access the EAP, click here to log in to myCigna.com or call 888-371-1125 (Employer ID: midamerica). If you have not already registered on myCigna.com, you will need to register to create username and password. Once logged in, simply click on the Employee Assistance Program (EAP) link under the Coverage tab.

Cigna Employee Assistance Program – Talkspace Our EAP includes a digital space for private and convenient mental health support through Talkspace. With Talkspace, you or a member of your household can choose a therapist from a

list of recommended, licensed providers and receive support day and night from the convenience of your device (iOS, Android, and Web). How it works: You or a member of your household can begin to exchange unlimited messages (text, voice, and video) with a personal therapist immediately after registration. Therapists engage daily, five (5) days per week, which often includes weekends. Every Talkspace member is granted a complimentary, 10-minute video session to get to know their new therapist. Additional video sessions can also be scheduled. You will continue to work with the same therapist throughout your journey. However, you’re always welcome to switch providers so you can find the perfect fit. Talkspace’s clinical network features thousands of licensed, insured, and verified clinical professionals with specialties ranging from behavioral to emotional and wellness needs. To access counseling through Talkspace at no cost for your available EAP sessions per issue during the year, you'll need an EAP code. To obtain an EAP code, simply call 888-371-1125 (Employer ID: midamerica), go to your EAP coverage page on myCigna.com and start a live chat, or log into myCigna.com and follow the instructions below. 1. Click on the Find Care & Costs tab. 2. Click Learn More under Additional Resources. 3. Click Continue under Counseling.

4. Select what you’re seeking treatment for or click Skip . 5. Scroll down to Talkpsace and click Get an EAP Code .

Click here for additional information on Talkspace.

Behavioral Health Counseling MAA associates and their eligible dependents covered under one of our medical plans have the additional option to connect, either virtually or face-to-face with in-network behavioral health providers including licensed therapists, psychiatrists, nurse practitioners, and behavioral specialists using their Cigna benefits. • For those enrolled in the Cigna Choice Fund HRA plan, there is a $30 copay for in- network behavioral health services. • For those enrolled in the Cigna Choice Fund HSA plan, in-network behavioral health services are covered at 80% after the plan deductible has been met. To find an in-network behavioral health provider, call Cigna at 800-244-6224 or log in to myCigna.com and follow the instructions below:

1. Click on the Find Care & Costs tab. 2. Select Behavioral Health Counseling under Reason for Visit and click Search . 3. Select what you’re seeking treatment for or click Skip . 4. Click Continue to Go Virtual or click View Results to see a list of in-network behavioral health providers.

MDLIVE for Cigna Virtual options are also offered by MDLIVE for Cigna. MDLIVE offers friendly therapists and psychiatrists that are professionally trained to use virtual technology to treat many non- emergency conditions such as anxiety, depression, stress, relationship issues, and more. • For those enrolled in the Cigna Choice Fund HRA plan, there is a $20 Copay for behavioral health services provided through MDLIVE. • For those enrolled in the Cigna Choice Fund HSA plan, behavioral health services provided through MDLIVE are covered at 80% after the plan deductible has been met. To access virtual behavioral healthcare options using MDLIVE, call 888.726.3171 or log in to myCigna.com and follow the instructions below: 1. Click on Talk to a Doctor and click Continue under Counseling . 2. Select what you’re seeking treatment for or click Skip . 3. Click Connect to the right of MDLIVE. Important Crisis Phone Numbers Scheduling a call is not for crisis needs. If you or a loved one is in crisis, please contact one of the numbers below. Counselors are available to assist you 24/7. 988: Suicide & Crisis Lifeline : Dial 988 if you are in immediate distress or are thinking about hurting yourself, call, text, or chat at 988lifeline.org/chat. The Lifeline provides 24-hour, confidential support from trained counselors to anyone in suicidal crisis or emotional distress. 988 Textline: When you text 988, you will complete a short survey letting the crisis counselor know a little about your situation. You will be connected with a trained crisis counselor in a crisis center who will answer the text, provide support, and share resources if needed. Crisis Text Line: Text HOME to 741741 from anywhere in the USA. Cigna Veteran Support Line: 1 (855) 244-6211 National Domestic Violence Hotline: Call (800) 799-SAFE (7233) or text LOVEIS to (866) 331-9474 to receive 24/7, free and confidential support from advocates who will listen without judgement, and help you begin to address what’s going on in your relationship.

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