1. Click on the Find Care & Costs tab. 2. Select Behavioral Health Counseling under Reason for Visit and click Search . 3. Select what you’re seeking treatment for or click Skip . 4. Click Continue to Go Virtual or click View Results to see a list of in-network behavioral health providers.
MDLIVE for Cigna Virtual options are also offered by MDLIVE for Cigna. MDLIVE offers friendly therapists and psychiatrists that are professionally trained to use virtual technology to treat many non- emergency conditions such as anxiety, depression, stress, relationship issues, and more. • For those enrolled in the Cigna Choice Fund HRA plan, there is a $20 Copay for behavioral health services provided through MDLIVE. • For those enrolled in the Cigna Choice Fund HSA plan, behavioral health services provided through MDLIVE are covered at 80% after the plan deductible has been met. To access virtual behavioral healthcare options using MDLIVE, call 888.726.3171 or log in to myCigna.com and follow the instructions below: 1. Click on Talk to a Doctor and click Continue under Counseling . 2. Select what you’re seeking treatment for or click Skip . 3. Click Connect to the right of MDLIVE. Important Crisis Phone Numbers Scheduling a call is not for crisis needs. If you or a loved one is in crisis, please contact one of the numbers below. Counselors are available to assist you 24/7. 988: Suicide & Crisis Lifeline : Dial 988 if you are in immediate distress or are thinking about hurting yourself, call, text, or chat at 988lifeline.org/chat. The Lifeline provides 24-hour, confidential support from trained counselors to anyone in suicidal crisis or emotional distress. 988 Textline: When you text 988, you will complete a short survey letting the crisis counselor know a little about your situation. You will be connected with a trained crisis counselor in a crisis center who will answer the text, provide support, and share resources if needed. Crisis Text Line: Text HOME to 741741 from anywhere in the USA. Cigna Veteran Support Line: 1 (855) 244-6211 National Domestic Violence Hotline: Call (800) 799-SAFE (7233) or text LOVEIS to (866) 331-9474 to receive 24/7, free and confidential support from advocates who will listen without judgement, and help you begin to address what’s going on in your relationship.
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