Totally Telford is a Telford & Wrekin Council resident magazine, celebrating the towns within the borough and the incredible people, businesses, and organisations that make Telford and Wrekin a fantastic place to live, work, and visit.
ISSUE 4 • AUTUMN 2022
COST OF LIVING SUPPORT Special Edition
On your side
• Cost of living crisis • Business support • Cooking on a budget • Support in the community
council tax in the Midlands The lowest
In April this year Telford & Wrekin Council was the only council in the West Midlands to freeze general council tax increases for two years, keeping more money in your pocket. This means Telford’s residents are paying the lowest council tax in the Midlands, for the fifth year running. “We know that many people are struggling as a result of rising food and energy bills so for the next two years, the council’s budget is designed to support our residents and businesses and show that we are firmly on your side.”
Councillor Shaun Davies, Leader of Telford & Wrekin Council
The average home in Telford is in Council Tax Band B, paying £1,116.29 per year. You can see how we compare to other councils on the right. Council tax comparison
More help with paying your council tax We know that council tax is still a significant cost for many residents, so if you need more help with paying your bill, you could be eligible for a Council Tax Reduction, designed to help people on low incomes. Under the scheme, people can receive up to 100% help towards their bill. Apply online at: www.telford.gov.uk/counciltaxreduction Phone: 01952 383838 Opening hours: Monday to Friday 8am to 7pm
Welcome
This is a dedicated edition about ways in which the council and our trusted partners can help during this cost of living crisis. As the cost of living crisis grips the nation, we are seeing crisis applications rise and we are addressing residents’ concerns about some very real issu es wherever we can, particularly around rising energy, fuel and food bills. Of course, these are problems that the council cannot solve, so we look to the government in Westminster to come forward with solutions. We are doing all we can to help and support. If there is something more we could be doing then I’d like to hear from you. This edition of Totally Telford is dedicated to sharing information about how the council is on your side and what we are doing alongside our trusted partners, to help during tough times. Many of you know me as someone who is out and about meeting people in person. I can see first-hand the impact this crisis is having on people’s physical and mental health, the underlying theme being about how to make ends meet. This crisis has highlighted the differences in our town, the same way the pandemic did. We pulled together like never before then and we will again now. Not only will we look out for one another, but I will personally continue to protect, care and invest to create a better borough for everyone. We are enormously proud of what we do but prouder still of the people we are here to serve. Our most important message – if you need help – reach out to us. We will always do our best to help you and if we can’t, we will find someone who can.
Councillor Shaun Davies Leader of Telford & Wrekin Council
We have used QR codes to give you access to lots of information online. Simply open your camera on your smartphone, point the camera at the QR code and tap the icon that appears to go straight to the website.
Councillor Kelly Middleton Cabinet Member for Leisure, Public Health and Well-Being, Equalities and Partnerships
We are always looking for interesting stories about things happening in Telford, people who are going above and beyond or if you have an idea to help make the town cleaner, greener or safer! If you have a story to tell, we would love to hear from you! Email us at totallytelford@telford.gov.uk Lots of things can be done online but we understand that sometimes you need to speak to us. We’ve extended our opening hours from 8am to 7pm Monday to Friday. Visit www.telford.gov.uk or call 01952 384384.
Need to make a free call? The council offers a number of free phones so you can call a range of council departments and partner
organisations at the following places. • Oakengates Library (Theatre) • Brookside Community Centre • Sutton Hill Community Centre • Donnington Library
With thanks to our contributors
• Madeley Library • Newport Library • Southwater One • Wellington Library • Darby House reception
Acknowledgements: Interfaith Telford, The Community Grocery, Telford Job Box, Arriva Transport, Aurora Sports Performance, Telford Crisis Support, Telford & Wrekin Baby and Toddler Bank, Telford Energy Advice, The Rustic Chef, The Bike Hub, Friends of Telford Town Park, Telford Repair Café, Live Well Telford, FAIRshare.
This magazine has been created by Telford & Wrekin Council
TOTALLY TELFORD
3
COST OF LIVING
Cost of living Crisis
Although there are very few household energy deals around at the moment, you can still save on your other bills by using comparison websites. Some top tips to reduce bills include: • Don’t auto renew your car and home insurance with the same provider each year. You can save hundreds of pounds by shopping around annually for the best deal. • Is your mobile phone out of contract? Rather than upgrade, consider keeping your handset for longer and moving to a much cheaper SIM only deal. Also be careful not to overestimate how much data you use on your phone. Very few people need an unlimited data contract. Check how much you really use and find a SIM deal that covers your needs. • Shop around for the cheapest broadband and landline contracts. Prices are reducing all the time and this year has seen some of the cheapest ever, high speed broadband deals. • Plan your food shopping for the week before you head to the supermarket. This will help you stay within your food budget and reduce the chances of over-buying and wasting uneaten food. Energy and food costs may be rising, but there are still ways to save on your household bills...
Councillor Shaun Davies Leader of Telford & Wrekin Council
Struggling to pay your bills? Here’s just some of the trusted people you can turn to for help and advice:
Citizens Advice – helps people resolve their legal, money and other problems by providing free, independent advice. Visit www.citizensadvice.org.uk or speak to your local branch on 01952 567193. Money Advice Service – an independent service set up by the Government to help people make the most of their money. They give free and unbiased money advice. Visit www.moneyadviceservice.org.uk for be connected with their specialist welfare benefit advice team. Visit www.wrekin.com Housing Options Team – our Housing Options team can give you advice if you are facing eviction, homelessness or need general housing information. Call 01952 381925 or by visiting www.telford.gov.uk/housing Wrekin Housing Group – customers can contact their housing executive
“As Leader of Telford & Wrekin Council, my cabinet and I will do all we can to support you through this national cost of living crisis. We have frozen general council tax increases for this year and next – we have reduced charges and continue to put on free, value for money events, activities and leisure services where ever we can. We cannot do everything without government support, but we will do all we can. We are on your side.”
You can find out more at: www.telford.gov.uk/costofliving
Simple ways to reduce your energy use
“If you are in arrears with your fuel bill, it’s important to talk to someone. Don’t wait to try
Fancy some TEA?
• Reduce your shower time, particularly in electric showers. Reducing a daily shower from ten minutes to five minutes will save you £110 per year * • Washing clothes at 30 degrees instead of 40 degrees daily will save you £145 per year , and £265 per year if you wash at 30 instead of 60 degrees.
and work out a plan, reach out to the friendly team at Telford Energy Advice who can help with billing issues, crisis energy support and saving money on fuel.”
Councillor Richard Overton Deputy Leader and Cabinet Member for Housing, Enforcement and Transport
* On the projected prices for October 2022,
For free, friendly and impartial advice on how to make the most of your energy usage at home, a little bit of TEA (Telford Energy Advice) might be just the ticket. The agency is just one of our many trusted partners, which we fund to support residents. From general help and advice on rising energy bills, fuel debt, issues with suppliers or accessing grants for insulation, heating improvements or home checks and free energy saving measures, the friendly team are on hand to help. If you, or someone you know, has concerns about energy bills, call 0800 677 1952 or email advice@mea.org.uk
Warm homes discount
If you are on a low income, you could get £140 off your electricity bill under the Warm Home Discount scheme. For details on the warm homes discount and more tips for reducing energy visit: www.gov.uk/the-warm-home/discount-scheme
The council has a dedicated site online, packed full of info to help during the cost of living crisis.
www.telford.gov.uk/costofliving
4 TOTALLY TELFORD 4
COST OF LIVING
surging energy costs Scheme insulates Harry from
Thanks to the council’s successful bid for £520,000 from a pot of government funding, allowing essential work to be carried out on homes classed as within the fuel poverty zone – this means a household which spends more than 10% of it’s income of heating bills. Harry’s home was among 56 properties to receive new insulation to protect him against the cold and reduce the impact of spiralling energy costs. But Harry also found the insulation provided an unexpected benefit during the record temperatures of the summer heatwaves – “It kept the house much cooler,” he said. “I was much more comfortable around the house than I would have been outside.” As temperatures start to drop, pensioner Harry Hall from Sutton Hill won’t be noticing the cold quite as much this year.
With the latest price hike in energy prices, Harry is looking forward to his newly insulated home and reduced bills. The 87-year-old retired salesman said: “I am extremely happy with the work and the standard of the finish. They’ve done a very good job. “I am now looking forward to keeping warm without having to use as much energy this winter and hopefully saving some money.” Harry added: “The support I’ve received from Telford & Wrekin Council and Telford Energy Advice has been really good and they’ve kept in touch with me all the way through the process. “I’m delighted with the work which I’m sure will make a big difference when the winter months arrive. I’m very grateful for this funding and that the work has been done so quickly and efficiently.” The work, which includes external wall insulation, cavity wall insulation and loft insulation, means an average grant of £10,000 has been awarded to each home.
Help for pensioners
Bigger bills are a worry for everyone, but especially for people who have a fixed income – like people living on their pension. Pensioners are more likely to be managing poor health and be affected by the cold. But help is out there. Download this guide which brings all the information
together in one place, or if you can, check in with others who might benefit.
If you qualify, Pension Credit could be worth £1,000s a year to you, but hundreds of people are simply unaware it exists. It’s related to your income and made up of two parts: guarantee credit and savings credit. Guarantee credit tops up your weekly income if it’s below £173.75 for single people and £278.70 for couples. Savings credit is an extra payment for people who saved some money towards their retirement, for example a pension. Don’t wait. If you are approaching retirement (or can help someone who is) you can apply up to four months before retirement. You might be eligible for extra benefits such as warm home discount or cold weather payments and even if you qualify Pension credit explained
If you think you may qualify for assistance
under these schemes, you can apply here or contact Telford Energy Advice on 0800 677 1952
for only a small amount, you can claim for a free TV licence.
Call 0800 99 1234 to apply
TOTALLY TELFORD
5
HEALTH
Natalie Houston (right).
“Cigarettes cost me around £11.20 a packet; that’s over £4,000 a year.”
Could you kick it? Natalie currently works as a driver for Tesco and used to smoke a pack a day.
Natalie Houston has no doubt that the support she received from Telford & Wrekin Council’s healthy lifestyle advisor was the key that helped her quit smoking. Her main reason was medical, but the financial savings, at a time when the cost of living is soaring, were also important. She said: “My advisor provided a set of tips that gave me a clear and simple way to understand my cigarette habit. I was able to quit over the 12-week course and, even after a wobble, I used the tools to get right back on track. “I’d recommend them to anyone trying to quit smoking; the service is fantastic and they are brilliant at what they do.”
reason for quitting, she’s aware of how much difference it has made to her finances. “Like a lot of people, I pay for everything by card. And when you see your monthly card statement you realise just how much you are spending. “But if you are struggling financially, you turn to cigarettes to deal with the day-to-day stress of trying to make ends meet. It’s difficult for people, but if you reach out to the healthy lifestyle advisors, you’ve already taken the most important step. “Something has driven you to recognise you need help, and they can help you get the rest of the way.” Visit www.telford.gov.uk/healthylifestyles Email healthylifestyles@telford.gov.uk Call 01952 382582 Open 9am-5pm Monday to Friday
“I started smoking in my teens and quit in my 20s, but I was never a non-smoker, the urge to smoke was always there. “I am currently transitioning to female; I came out in May 2021 and started smoking at weekend social events. Then I came home after a weekend in November ’21 and tested positive for Covid. I was stuck at home with a pack of cigarettes. I was soon back up to 20 a day habit. “Part of my transition involves HRT treatment – hormone replacement therapy – but a condition of the treatment is that you must be a non-smoker. My GP recommended the council’s Healthy Lifestyle Service. The way my advisor was able to explain my cigarette habit was amazing. “It’s simple and it works. And the support from the team has made all the difference. I don’t think I could have quit without them.” Although saving money wasn’t Natalie main
Take the pledge & feel happier and healthier
The cost of living crisis brings many challenges for us all, and like the pandemic, it will take its toll on our mental health. But, what if there was someone in your corner to turn to for help, advice and to remind you of your goals? Our healthy lifestyle advisors can make a massive difference to your health and wellbeing. If you live or work in Telford and Wrekin, the council’s team of advisors can help you get you started with the positive changes you have always wanted to make – for free and in confidence. You could also take the Wellbeing Pledge – an initiative that people can sign up to and receive a set of simple, evidence-based tips and helpful reminders straight to their email inbox – all for free! Thousands of people are already living healthier lives thanks to the expertise of our advisors.
Need help to: • lose weight
• stop smoking • exercise more • drink less alcohol • eat better
• improve your wellbeing • lower your blood pressure and cholesterol • reduce the risk of developing type 2 diabetes
Join the Year of Wellbeing today: www.telford.gov.uk/joinyearofwellbeing
The most stressful thoughts in people’s minds relate to work. Councillors Kelly Middleton and Amrik Jhawar have seen the difference following simple steps can make with building a healthy mind set.
TOTALLY TELFORD
6
I’m in your
HEALTH
Need emergency support? Crisis, disaster, unforeseen events, emergencies or exceptional pressure, mean we all need help sometimes to keep ourselves or our families safe and well. If you cannot afford the things you need to meet the costs of essential items in an emergency, the council operates an emergency crisis scheme that could help. Please get in touch if you are struggling and see if you are eligible.
corner
Visit www.telford.gov.uk/emergencyhelp
“It’s easy to forget to put ourselves first, particularly when trying to make ends meet. This is why we have a team dedicated team to help people do just that – be sure to reach out for help.” Councillor Kelly Middleton Cabinet Member for Leisure, Public Health and Well-being, Equalities and Partnerships
Thousands of people are living healthier lives thanks to people just like Jee.
Having a healthy lifestyle advisor in your corner can make a massive difference to your health and wellbeing. They can also help with the positive changes you have always wanted to make – for free and confidentially. One great example is Gurmeet Kaur (or Jee for short), who holds a free clinic every Wednesday and Friday at the All Nations church in Ketley. She said: “As a healthy lifestyle advisor, I’m passionate about helping people create healthy lifestyle changes by looking at their diet, physical activity and mental wellbeing in a calm and cosy place. “It’s also great to connect with other groups to work on exciting new initiatives. For example
I was recently involved with bringing together a collaboration between a small local business, Lola’s Caribbean kitchen and a community grocery store to provide fresh, healthy and easy- to-follow cooking sessions.” Telford & Wrekin Council provides funding to numerous organisations such as the All Nations Community Grocery which has been given more than £3,000 towards kit such as a fridge and cookery equipment, as well as help towards operating costs and a series of cooking classes.
Celebrating culture and diversity All families have rituals and traditions that help see them through difficult times. These are more important than ever and Telford & Wrekin Council is working with the Interfaith Council to make sure support is extended to all faiths and cultures. In the last 12 months, emergency meals for more than 11,000 people were provided by the charity which aims to serve, support and care for people by uniting communities of different faiths. Based in Wellington, it became a registered charity in 2020 and works to increase awareness, foster understanding and celebrate diversity – over 25% of the meals were tailored to support cultural or faith needs and support the borough’s food banks and out-of-hours help.
Visit www.telford.gov.uk/healthylifestyles
TURN2US Many charities offer small grants that you don’t have to pay back if you’re in financial crisis.
To see what you could be eligible for go to www.turn2us.org.uk
Visit www.interfaithtelford.org.uk Email hello@interfaithtelford.org Call 07545 023519
TOTALLY TELFORD
7
YOUNG PEOPLE
What could you do with £500?
Our next round of the grant scheme opens this winter and any young person you know aged 15-25 is welcome to apply online.
Whether it’s buying a railcard or a laptop, paying for a course or furthering your education or career, it all adds up. That’s why for the last six years Telford & Wrekin Council has run a Young Person Grant Scheme. Worth up to £500, the grant supports young people aged 15 to 25 who need help getting into education, employment or training. Look out for the next round of applications launching this winter. Eligible young people can apply online and join nearly 300 others who have already benefited.
Telford & Wrekin’s Cabinet Member for Children, Young People and Families, Councillor Shirley Reynolds said: “This past year has been the best yet. When we read each young person’s story, it is really difficult to choose who to give the money to, as the breadth of applications is absolutely incredible. “We want to make sure the council supports young people as much as we can. From the Young Person Grant Scheme, to 10 by 10, to free swimming for under 25s – we’ll do all that we can to be on your side.”
“We want to make sure the council supports young people as much as we can. We want you to know we are on your side.”
To be notified of when the grant is open, sign up here.
Councillor Shirley Reynolds Cabinet Member for Children, Young People and Families
TOTALLY TELFORD
8
LITTLE ONES
Telford & Wrekin Baby and Toddler Bank Money is not always the first thing that springs to mind when news of a new baby arrives, but nappies, clothes, bottles, toys and furniture can quickly add up and many people find they are unprepared for everything that’s needed. Buying second-hand, sales and gifts from friends and family can help as can the Baby and Toddler Bank – another of the council’s trusted partners. Donations of baby and toddler essentials are always needed so if you can help, please donate your items for families that could make use of them. Need something for your little one? Email admin@telfordcrisissupport.org.uk Call 07878 296958 Want to donate?
More than one in five school children could get a free school meal, setting them up for the day and ensuring they are ready to learn. Eat well to learn well
Email tcsbabybank@gmail.com Call 01952 586646
NHS Healthy Start – Help to buy food and milk If you’re more than 10 weeks pregnant or have a child under four, you may be entitled to get help to buy healthy food and milk. If you’re eligible, you’ll be sent a Healthy Start card with money on it that you can use in some selected stores. The NHS adds this benefit onto your card every four weeks. Email admin@telfordcrisissupport.org.uk Call 07878 296958 Want to donate a uniform? There are drop off points available across Telford and Wrekin. Visit www.telford.gov.uk/uniformdonation Email admin@telfordcrisissupport.org.uk Call 07878 296958 Keeping up with the cost of school uniforms One thing about kids is that they are constantly growing out of their clothes. Buying a new school uniform can be a costly business and this is where the School Uniform Project can help. Run by Telford Crisis Support, a charity part-funded by Telford & Wrekin Council, the project gathers pre-loved school uniforms from across the borough and helps to find them new homes.. Need a uniform?
Football star Marcus Rashford – who received free school meals when he was growing up – is championing free school meals and how important they are. But many parents still worry about the stigma they feel is attached to their child receiving a free meal at school. Lorna Hicks, Catering Manager at Telford & Wrekin Council, shares her memories of free school meals: “When I was young, there was a system of giving every eligible child a card. I hated it. It was like being singled out. I used to give mine to other children, so I didn’t ever even go into the school hall. Looking back, I missed out on a lot.
“In our schools now, no-one knows who is having a free meal, we make sure no child will ever feel the way I did. I can personally assure parents that the children get the hot, tasty and nutritious food they need.” All pupils in reception, Year 1 and year 2 are eligible for Universal Infants Free School Meals. For every child who has a free school meal, their school will also get extra funding (called Pupil Premium) to support their learning. This extra money can make a huge difference to school life. The council ensures this support is extended to families throughout school holidays.
Apply for free school meals at www.telford.gov.uk/freeschoolmeals
www.healthystart.nhs.uk/how-to-apply
TOTALLY TELFORD
9
SMARTER COOKING
Advice from the expert... Paul Trewartha, chef and owner of the Rustic Chef street food eaterie in Oakengates. Local chef Paul Trewartha launched The Rustic Chef in Oakengates two years ago, with a £10,000 start-up grant from Telford & Wrekin Council. Since then, his business has gone from strength- to-strength, as well as winning two High Street Hero awards. So, we asked Paul for his top tips for eating well on a budget: on a budget
Top tips from The Rustic Chef
4. Avoid waste: Leftover vegetables, or ones at the end of their shelf life, are perfect for making soups and stews. 5. Heat what you need: Only boil the water that you need. A full kettle costs a lot more to boil than a cup’s worth. 6. Go veggie for a day: Meat-free days are a great way to save money, and are better for the environment too.
1. Plan ahead: Plan meals in advance and shop in one go, but keep an eye on those best before dates. 2. Own brands: Buy own brand products; they’re cheaper, but just as nutritious. 3. Bulk buy: Buy a big bag of potatoes. Bulk buying is a cheaper and there’s lots you can do with the humble spud, whether it’s baking, mashing, chipping, making a cheese and potato pie, or just boiling them.
Emergency food parcels If you are in financial crisis and don’t have money for food or toiletries, you may be able to get a food parcel until your next payment. Food parcels are available from Telford Crisis Support and Telford Interfaith Council. Each provides around four days’ worth of food and supplies.
Scan the QR code to find more information about Telford’s Food Banks
TOTALLY TELFORD
10
SMARTER COOKING
cookers Did you know, slow cookers are a great, cost-effective way of cooking, and much cheaper than using an oven? Traditional oven-cooked food is one of the most common but also most expensive ways of preparing food, but you can cook most of the same recipes in the slow-cooker. Even though slow-cookers are on for a lot longer than a normal oven, they use a lot less electricity, so cost less in the long run. For example: 2hrs in the oven
8hrs in the slow cooker *Based on electricity costs at £0.56 kWh.
Take a look at this easy recipe from budget food expert and blogger Jack Monroe; at just 29p per portion this rich and filling lentil ragu can form the base for a soup, be served with pasta, or eaten on its own with some crusty bread. INGREDIENTS • 1 small onion or a handful of diced frozen ones, 9p (90p/1.5kg, supermarket basics range). • 6 cloves of garlic, 12p (35p/2 bulbs, avg 10 cloves each). • 1 tbsp. oil (optional), 2p (£3/3l, sunflower or vegetable oil). • 1 x 400g tin of tomatoes, 35p (35p/400g, supermarket basics range). • 2 tbsp. tomato ketchup, 1p (45p/460g, supermarket basics range). • 1/2 a vegetable stock cube, 2p (35p/10, supermarket basics range). • 200ml water. • Approximately 400g tin of lentils, 55p (55p/410g). • A pinch of mixed dried herbs, 1p (40p/14g, supermarket basics range). METHOD 1. First turn your slow cooker on to the high heat. 2. Peel and finely slice the onion and toss it in to the pan. 3. Peel the garlic cloves, halve them lengthways, and add those too. 4. Add the oil, tomatoes and tomato ketchup, and crumble in the stock cube. Pour in the water, and give it all a stir. 5. Cook for an hour on high heat, then reduce to low for 3-11 hours more, depending on how much time and patience you have! 6. The longer it is cooked, the sweeter and more ‘caramelly’ the taste, but it starts to come into its own around the third hour and just improves from there. 7. However long you decide to cook it for, drain and rinse the lentils half an hour before the end and crank the heat up to high again to soften them and start to break them down, and then serve. Delicious with pasta or rice, or stuffed into wraps, layered into a lasagne, or used as the base for a casserole or stew.
Household support fund
Telford & Wrekin Council has been helping families and pensioners since October 2021 with the rising costs of energy and food. Some of this has been through supermarket vouchers to families during school holidays and to pensioners receiving credits or who are in receipt of either Housing Benefit or a Council Tax Reduction. There may be some people that haven’t received a payment who are experiencing exceptional financial hardship. If this is the case, an application can be made to our discretionary Household Support Fund.
Scan the QR code to find information on the Household Support Fund
TOTALLY TELFORD
11
OUT & ABOUT
Bike hub
The wind in your face, fresh air and the great outdoors flying past as you pedal – let’s face it, being on a bike, is a happy place. And finances don’t need to hold you back from discovering the joys of cycling. Our bike hub offers affordable bike hire in the beautiful surroundings of Telford Town Park with plenty of cycling routes to discover. There’s also ‘learn to ride’ sessions for adults and children, cycle maintenance workshops and Bikeability training.
Fact! Free stuff for the young, the old and the in-betweens… • Get back to nature in the park’s 230-acre Local Nature Reserve. • Enjoy walking trails or cycle the 14 miles of footpaths which weave visitors past pools and lakes, and through meadows, heaths and woodland • Relax in the Maxell or Chelsea Gardens • Regular free events like the Balloon Fiesta, or St George’s Day • Play in areas designed for kids of all abilities, from toddlers to teens. • Head to Southwater One Library where there’s free WiFi, a children’s play area, computer access and about 25,000 books to flick through. Visit www.telfordtownpark.co.uk and follow facebook.com/TelfordTownPark to hear about forthcoming events
The best budget day out in the country... There’s just SO much to see and do in Telford Town Park – and most of it is absolutely free! Our multi-award winning park, set in hundreds of acres of beautiful gardens, woodlands and Local Nature Reserves is the ideal day out – whatever your budget.
Visit www.telford.gov.uk/telfordbikehub or call 01952 380413
At a time when budgets are under pressure, it’s even more important to look after ourselves physically and what better way than using an outdoor gym. The council have installed a series of easy-to-use outdoor gyms across the borough to help people stay fit and healthy and best of all they are free! The outdoor equipment allows you to achieve your fitness goals while enjoying the fresh air. Better still, take a friend and work out while catching up. Fitness for free? Yes please!
Outdoor gym locations: • Victoria Park in Newport • Overdale Playing Field • Hartshill Park, Oakengates • Bowring Park, Wellington • Dawley Park
The Friends meet on Wednesday and Saturday mornings in the Chelsea Gardens from 9.15am to 1pm.
Be part of something amazing If you fancy helping to look after the Town Park, why not join the ‘Friends of Telford Town Park’ volunteer group. People of all ages (from 16 plus) work together to help keep it looking wonderful. If you’re interested in nature, conservation and wildlife, or if you just want to enjoy a bit of exercise in the open air, get in touch.
• Marshbrook Way, Muxton • Sunniside, Coalbrookdale • Hadley Park Road, Hadley • Admaston House Community Centre • Redgra play area in Brookside • Park Lane Centre in Woodside • Ellerdine outdoor gym • Randlay centre outdoor gym • Trench playing field outdoor gym • Little Wenlock outdoor gym • Princess Royal Hospital • Wolverhampton University in Priorslee • Hollinswood on the field by the Pavilion
“A day out in Telford needn’t cost the earth, or even anything in all free parks. Check out our fantastic leisure facilities or the beautiful outdoor spaces right on our doorsteps.”
Councillor Eileen Callear Cabinet Member for Visitor Economy, Employment and Skills
Call Telford Town Park Visitor Centre on 01952 382340 or email telfordtownpark@telford.gov.uk
TOTALLY TELFORD
12
10
GET ACTIVE
Stepping back in time at a local museum, riding a bike and camping – just a few of the amazing activities kids will love and the council can help with. 10 by 10 is a fantastic package of activities that will open your child’s eyes to the world, build their confidence and let them have fun. Activities are free or at a reduced price so all children can get off to a fun-filled start in life. If you have a reception-age child, they will have already been given a 10 by 10 adventure card. Visit the website where you can find out about local activities, search for offers and track your child’s adventures. brilliant things to do by the time you’re 10
Start your 10 by 10 adventure today at https://10by10.telford.gov.uk
“The ‘learn to ride’ sessions through Telford Bike Hub’s ‘Summer of Cycling’ have been wonderful. After just three of the free sessions at Telford Bike Hub, she’s cracked it and
“I love going to the library, borrowing books and finding new stories to read. It’s a fun 10 by 10 challenge.” Emily, aged 8 “I’m so excited I’ve learnt to ride a bike. I’ve been trying for ages but needed some more help.” Olivia, aged 7
is over the moon!” Daniel, Olivia’s Dad
1,000 free swimming lessons
Learning to swim is a key skill for every child and with saving money at the top of everyone’s agenda, Telford & Wrekin Council is determined to make sure this lifesaving skill is available to everyone. That’s why we’re offering up to 1,000 free ‘Swim4Life’ places a year, for children aged between 5-10 years. Concessions will be available if you would like to continue thereafter.
Get fit with these top offers! Did you know that a Telford Loyalty Card offers a range of leisure discounts, including: £1 (or even free!) swimming during public sessions
Up to 40% off activities
To find out more visit: www.telfordandwrekinleisure.co.uk /10by10swimming
Up to 15% off memberships
Plus many more offers online. You can pick up your TLC card at leisure centres around the borough!
www.telfordandwrekinleisure.co.uk
TOTALLY TELFORD
13
GET ONLINE
Free help to get online
Borrow an iPad and get online. We’ve launched a new free service to help people get online, by borrowing an iPad for up to four weeks at a time. Head to Southwater One Library to pick one up and with a data allowance included, there are zero costs involved for you. We’ve also got free support and training available at Southwater, on Tuesdays between 10am and 12 noon, and on Thursdays between 2pm and 4pm. This is part of our work to help more people in the borough get online, which includes Telford’s Digital Directory, where you can find out more about accessing devices, training and support.
“Being able to get online is vital as services are easier to get hold of through the internet. So many of us take the internet for granted, yet there are people who have no way of getting online. That means jobs, help and online discounts simply aren’t available to them. This new scheme will help change this inequality.”
More information can be found at www.livewell.telford.gov.uk/telfordgetdigital Or call 01952 382915 for more information
Councillor Rae Evans Cabinet Member for Finance, Governance and Customer Services
HALLOWeen at Telford Ice Rink
Friday 28 October
5.30pm-7pm 7.30pm-9pm
Spooktacular disco Skeleton Hunt Carnival Games Fancy Dress Competition
For more information and to book visit www.telfordicerink.co.uk/halloween
John Campion Police and Crime Commissioner West Mercia
TOTALLY TELFORD
14
WELLBEING
We can all feel overwhelmed and helpless at times but there are things we can do to help ease these feelings. Five Ways to Wellbeing!
Keep learning Try something new or rediscover a past interest. Learn to sew, read a new book, listen to a radio programme or take on a new role at work. Learning can give you a sense of achievement and build your confidence. Be aware Be aware of the world around you; notice the changing seasons and the beautiful sights, smells and sounds as you do your daily activities. Notice how you feel. Try this as you walk, eat lunch or wait for a train. Being aware of the ‘here and now’ can help you feel calm and reduce stress. Help others Do something kind for a friend or stranger. Thank someone, smile or say hello. Give your time to a community group or help a neighbour. Helping others can give you a sense of purpose and belonging, build friendships and make your community a better place.
If the pandemic taught us anything, it was that we all do better if we support each other. The Five Ways to Wellbeing are five simple and effective ways to improve your mental health and they’re based on research. Connect with Family, friends, neighbours or people you meet, at work, school or at the shops. Think of these social connections as important in your life and spend time developing them. Building these relationships will support and strengthen you every day. Be active Keep your mind and body active. Step outside your house or go for a walk or run. Play a sport, dance, ride a bike, do some gardening or even singing. Find something you enjoy and do it regularly to feel good and help clear your mind.
Support putting food on the table
“We have seen calls for our services rise by a third this year,” said operations manager Simon Lellow as he stocked the shelves of the Telford Crisis Support food bank. “With every family under increasing pressure to make ends meet, many people have felt unable to donate food or money to support the charity’s work.” For more than a decade Telford Crisis Support has been working for those most in need across the borough and is partly funded by the council. Worryingly, donations to the charity are down 40 percent while demand for its support is higher than ever. There is limited support from businesses and supermarkets, but the charity needs more help. In 2020, the first year of Covid, the charity provided 90,000 meals through the food bank and by August this year it had already provided 103,000. Simon added: “Donations of food are always welcome, but cash enables us to fill the gaps in what we can offer. “This is going to be a very hard winter for so many people but with your help we might be able to help a few more.” Based in Halesfield, the charity (with support from the council) provides wide- ranging support through its food and baby banks and school uniform project.
For more ways to stay healthy, visit www.healthytelford.com
To donate online visit: www.telfordcrisissupport.org.uk
Kindness Ticket at Telford Theatre You can bring the magic of pantomime to children and families in Telford and Wrekin this Christmas. Buy a Kindness Ticket for £20 and a local family in need will receive a ticket to attend this year’s pantomime – Snow White and the Seven Dwarfs at Telford Theatre. We’re working with Christmas Smile, a charity formed in 2013 to provide gifts, such as theatre tickets, to children and families living in difficult circumstances.
Peace of Mind Telford Mind is a voluntary organisation, supported by the council that exists to support better mental health in Telford. If you would like to make a donation to Telford Mind, there are a number of simple ways, visit the website to find out more.
Find out more at www.telfordtheatre.com/kindness
www.telford-mind.co.uk/donate
TOTALLY TELFORD
15
YOUR WAY
Eco-friendly
Eco-friendly choices can sometimes feel like a luxury but Telford Repair Café combines sustainability with saving money. “We’re part of an international repair café movement to fight climate change by joining communities together to repair things and prevent waste,” says marketing lead, Jade Poole. “Our motto is: Don’t bin it, stop loving it or wearing it. Instead, bring it to Telford Repair Café so one of our volunteers can fix it.” “We meet once a month at a different local café. Visitors bring broken items for repair and our expert and enthusiastic volunteers fix them or show people how to fix them themselves. “We fix items such as broken vacuum cleaners, watches, jewellery, radios, furniture, hems and seams, blunt knives and more.” Councillor Carolyn Healy Cabinet Member for Climate Change, Green Spaces, Natural and Historic Environment and Cultural Services, said: “Repairing is a great way to save money and the environment. Heartfelt thanks and congratulations to the Repair Café’s volunteers for their brilliant work which supports our mission to see a carbon neutral borough by 2030.”
on a budget
“Giving old things a new lease of life is a great way to save money and all do our bit to protect the environment, especially at a time when we are looking for ways to get the most out of every penny.” Councillor Carolyn Healy Cabinet Member for Climate Change Green Spaces, Natural and Historic Environment and Cultural Services
Find out more at www.telfordrepaircafe.co.uk
Gadgets and tools make a huge difference to everyone’s lives but if you are experiencing changes in your life such as ageing, memory loss or physical or mental impairments, these tools take on a whole new meaning. Finding what works for you can be tricky, so the Independent Living Centre is the ideal place to start exploring the many options available for people with all sorts of needs. The Independent Living Centre, a joint venture between ourselves and Telford & Wrekin CVS (Council for Voluntary Service), provide free information and guidance about support with independent living. Councillor Andy Burford, Cabinet Member for Adult Social Care and Health, Integration and Transformation said: “The centre is a valuable free service for people of all ages, needs and abilities. “Most people are fiercely independent and the advice and guidance available here can help people keep their confidence and stay where they want to be – in their own homes.” The centre also provides the opportunity to try out different gadgets in a home setting and equipment that can help people be more independent at home and when they’re out and about. Why not pop along and see if you can find something that might provide a solution for you? www.telford.gov.uk/independentliving Telephone: Mainline 01952 457181. Mobile text SMS for people with hearing impairments 07797 875385. Opening times : 10am-5pm weekdays, Thursday until 6pm. Go your own way
Energy Saving Tips
Boil a full kettle and pour that into a well-insulated flask so it stays hot all day.
Draught-proofing your home.
Insulate tanks, pipes and radiators.
Drop-in sessions: There are different sessions throughout the week for those with particular needs, no appointment needed.
Turn appliances/devices off standby when not using them.
Only turn on heating/radiators in rooms that are being used.
Replace halogen bulbs with LED’s.
If you can afford to upgrade one large household appliance to a more energy efficient one, prioritise wet appliances (washing machines, dishwashers and tumble dryers account for 14% of a typical energy bill) and cold appliances (fridges and freezers also account for around 13% of the average household’s energy bill). Using a microwave is more energy efficient than an oven. When using an oven to cook, batch/bulk cooking will help reduce consumption as more of the oven’s space is being used making it more efficient, and the oven will be used less across the week.
“The centre is a valuable free service for people of all ages, needs and abilities. Most people are fiercely independent and the advice and guidance available here can help people keep their confidence and stay where they want to be – in their own homes” Councillor Andy Burford Cabinet Member for Adult Social Care and Health, Integration and Transformation
TOTALLY TELFORD
16
LIVE WELL
to get rid of bulky items We’ve made it cheaper
Nobody wants to pay to get rid of rubbish, and not everyone can get to a recycling centre – especially for larger items. Since April, Telford & Wrekin Council have been offering a helping hand by reducing all prices for bulky item collections. Not only that, we also introduced new discounts and special free offers for people hardest hit by soaring prices elsewhere. Cabinet Member for Neighbourhood Services, Regeneration and the High Street, Councillor Lee Carter said: “These are exceptional offers – a fraction of the price that residents have to pay in many neighbouring authorities.
“We recognise that lots of people are facing money worries right now, so we’ve brought in cheaper prices to help our residents and support people to dispose of their waste responsibly.”
Book a collection at: www.telford.gov.uk/bulk
Did you know? When bulky items are collected, they are offered to charity partners for reuse, while non-reusable items are recycled wherever possible.
Telford & Wrekin Watch There are an average of 245 fly tips a month in Telford, the majority of which are household waste. Making it cheaper to get rid of bulky waste properly aims to drive down the number of fly tips that tax payers pay to clean up. Since January, fly-tipping has cost the council in the region of £91,000 – the equivalent of a one percent reduction in council tax. We have a dedicated team that investigate fly tips and you can help us to clamp down. If you know of a fly-tipper, or have information that could help us prosecute, call the Telford and Wrekin Watch hotline on 01952 388800.
Don’t fall prey to loan sharks
Committing to a gift-free Christmas may be a step too far for some, but re-evaluating what’s important might take some of the pressure off finances while our energy bills consume large chunks of our budgets. The festive season is the second highest reason people borrow money from loan sharks, a dangerous way of borrowing money from unregulated lenders which can and often does result in physical violence and astronomical interest rates. If you need to borrow money, check the lender is reputable and find out what interest and fees they charge at: www.fca.org.uk Thinking about borrowing from a loan shark? • Be wary of people you don’t know sending you messages through your social media accounts. • Never send money or give credit card, online account details or copies of personal documents to anyone you don’t know or trust. • Be careful about how much personal information you share on social networks, loan sharks have been known to use online platforms to find, threaten and control people in debt.
Fair loans & straight
forward saving Did you know the council supports two credit unions? Just Credit Union and FAIRshare, are both not-for-profit community banks. They provide straightforward savings accounts and fair and manageable loans.
“Criminals will always look to take advantage of people, so be sure to check in with us – from fair lending to guidance over debt and benefits, we are on your side with help and support, you just have to reach out.”
Just Credit Union Visit www.justcreditunion.org Email info@justcreditunion.org Call 01743 252 325 FAIRshare Visit www.fairshare.uk.com Call 01952 200200
Councillor Paul Watling Cabinet Member for Safer & Stronger Communities
Call www.stepchange.org first for expert advice and support
TOTALLY TELFORD
17
BUSINESS
“Businesses are the lifeblood of Telford and need just as much support as anyone else right now. From grants for growth, help with hiring and retaining staff, educational opportunities, specialist one-to-one support and even access to the local supply chain, there’s help at hand.” Councillor Lee Carter Cabinet Member for Neighbourhood Services, Regeneration, and the High Street
Business support in challenging times
It’s no secret that businesses have faced a perfect storm of formidable challenges in recent years, including Brexit, the impact of Covid-19, supply chain issues due to the conflict in Ukraine and now the rising cost of living. Get in touch with our team at Enterprise Telford who have the tools to help guide businesses through these unprecedented times.
Businesses are feeling the effects of rising labour and utility costs alongside lower revenue receipts reflecting the fact that customers are having to economise. In order to survive, businesses must once again examine their business plans and make some tough decisions. If you own a business in Telford and Wrekin, the council’s business and investment service has the resources, connections and expertise to help you navigate these difficult times. The team can help access a wide variety of fully funded resources, such as business grants for growth (eligibility criteria applies), assistance with hiring and retaining employees, educational opportunities like free online seminars, specialist one-to-one support and even access to our local supply chain. Visit www.enterprise-telford.co.uk Email enterprisetelford@telford.co.uk Call 01952 567589
Savings support new start up
A high performance training centre for elite athletes and sports clubs has launched in Newport offering the latest technologies. Enterprise Telford – the council’s business support agency – has worked closely with Richard Harris and his new Aurora Sports Performance operation to give the business the best possible start. Richard said: “In the current climate, I think it’s fair to say that launching the centre wouldn’t have been possible without the support of Enterprise Telford. They have been extremely helpful in terms of both advice and practical grant assistance.” Enterprise Telford helped the start-up secure two units in Newport with the aid of a Business Growth Programme grant of £10,000. The units have been converted into one facility with a mezzanine. Richard is hoping to create new jobs as the business attracts clients and expands. The grant also helped fund energy saving systems for the building to keep running costs down. “The £8,500 Business Energy Efficiency Programme funding was particularly useful,” said Richard. “It enabled us to replace the old fluorescent lighting and panel heaters with modern new equipment such as LEDs. With energy prices rising at the moment due to the cost of living crisis, this couldn’t have come at a better time and will mean major savings in our running costs.”
Hello Telford Hello Telford is a new business-to-business app that opens up local supply chain opportunities for Telford businesses to sell goods and services to one another.
Register at www.hellotelford.co.uk
TOTALLY TELFORD
18
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20Made with FlippingBook interactive PDF creator